Search specific job titles, aliases, work contexts, or fields. Every card opens a full occupation page and points to its career family and practical learning connections.
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Social workers assess what is going wrong in someone's life (safety, housing, health, income, family conflict), and build a plan and a set of services around it. Most of the job is interviewing, judgement made on incomplete information, and detailed written records that other agencies and sometimes courts rely on. Progress with a client is usually gradual and partial rather than tidy.
Bachelor's degreeCommunity, social and public services
Child protection workers investigate reports that a child may be unsafe and decide, with their agency and often a court, what has to change. The work mixes home visits and interviews with statutory paperwork, and the decisions carry legal weight for families. It is emotionally demanding, frequently confrontational, and usually involves being reachable outside office hours.
Bachelor's degreeCommunity, social and public services
Youth workers run programmes and build working relationships with young people, usually in centres, schools, shelters, or on the street. The job is part activity leader and part informal counsellor: keeping a group engaged while noticing who is struggling and connecting them to help. Evenings, weekends, and unpredictable behaviour are normal parts of the role.
Certificate or college diplomaCommunity, social and public services
Case managers hold a caseload of clients and keep each person's plan moving across the services they need. Rather than delivering therapy or care directly, the job is assessment, referral, chasing other agencies, and documenting what was agreed and what actually happened. Much of the day is spent on the phone, in shared systems, and in review meetings.
Varies by employer or jurisdictionCommunity, social and public services
Community support workers provide the practical, day-to-day help that keeps people living independently: accompanying them to appointments, sorting out paperwork, teaching daily living skills, and simply being present. Work happens in homes, shelters, drop-in centres, and group residences rather than at a desk. The role is hands-on, sometimes physical, and often involves people in crisis.
Certificate or college diplomaCommunity, social and public services
Addictions counsellors work with people using substances or struggling with behavioural addictions, through assessment, individual sessions, and group programmes. The work follows structured approaches such as motivational interviewing and relapse-prevention planning, alongside coordination with medical, housing, and justice services. Relapse is a normal part of the caseload rather than a failure of the work.
Varies by employer or jurisdictionCommunity, social and public services
Mental health support workers help people living with mental illness manage everyday life, in supported housing, inpatient units, or the community. They are not therapists: the role is practical support, structure, observation, and being a steady presence when someone is unwell. Shift work, restraint and de-escalation training, and exposure to distressing situations come with the job.
Certificate or college diplomaCommunity, social and public services
Mental health counsellors deliver talking therapy to individuals and groups, working within a recognised modality and a formal ethical framework. The role involves assessment, treatment planning, session work, and careful clinical notes, plus knowing when a client needs a psychiatrist, physician, or crisis service instead. Sitting with distress week after week is the substance of the job.
Postgraduate or professional degreeCommunity, social and public services
Marriage and family therapists treat relationship and family difficulties by working with the system rather than one person, often with several people in the room at once. Sessions involve managing conflict live, tracking patterns between family members, and holding neutrality when everyone wants an ally. Assessment, treatment planning, and clinical notes sit behind every session.
Postgraduate or professional degreeCommunity, social and public services
Employment counsellors help people find and keep work: clarifying goals, fixing résumés and interview technique, and connecting clients to training, subsidies, or employers. Many clients face barriers well beyond the job search, so the work involves referrals to other services as much as career advice. Programme eligibility rules and outcome reporting shape a large part of the role.
Certificate or college diplomaCommunity, social and public services
Vocational rehabilitation specialists help people return to work after injury, illness, or with a disability, translating medical restrictions into realistic job options and workplace accommodations. The role sits between the client, treating clinicians, employers, and often an insurer or compensation board. Reports and evidence carry weight in funding and benefit decisions, so documentation is central.
Bachelor's degreeCommunity, social and public services
Housing support workers help people find accommodation and keep it: dealing with applications, arrears, landlords, and the problems that put a tenancy at risk. Some posts are based in shelters or supported housing; others are outreach roles that visit tenants at home. Waiting lists are usually long, so a large part of the job is managing expectations honestly while chasing every option that exists.
Certificate or college diplomaCommunity, social and public services
Settlement workers help newcomers and refugees get established: documents, housing, school enrolment, health coverage, language classes, and understanding how local systems work. The role is part caseworker, part interpreter of bureaucracy, and often involves clients who have experienced displacement or trauma. Additional languages and lived migration experience are genuinely useful here.
Certificate or college diplomaCommunity, social and public services
Benefits caseworkers decide and administer income support claims, applying detailed eligibility rules to the evidence a claimant provides. The work is high-volume, rule-bound, and scrutinised: decisions can be appealed, and errors have direct consequences for people's income. Interviews are often difficult, because the answer is frequently no or not yet.
Certificate or college diplomaCommunity, social and public services
Nonprofit programme coordinators keep a funded programme running: scheduling, staffing, budgets, participants, and the reporting the funder requires. It is an operations job wrapped around a social mission, with a lot of coordination between frontline staff, volunteers, and partner organisations. Grant conditions and reporting deadlines set much of the rhythm of the work.
Bachelor's degreeCommunity, social and public services
Fundraising and development officers bring money into a charity or public institution through grant applications, donor relationships, campaigns, and events. It is a target-driven role built on writing and relationship management, with a database of donors behind it. Rejection is routine, and most of the work is preparation rather than the public-facing moment.
Bachelor's degreeCommunity, social and public services
Volunteer coordinators recruit, screen, train, and schedule the unpaid people an organisation depends on, and keep them wanting to come back. It is a human resources role for a workforce that can leave at any time, so recognition and good rostering matter as much as compliance. Screening checks, training records, and insurance requirements sit underneath all of it.
Certificate or college diplomaCommunity, social and public services
Community outreach workers go to where people are (encampments, transit stations, community centres, neighbourhoods) instead of waiting for them to come to an office. The job is building trust with people who often distrust services, then connecting them to housing, health, or income support. Weather, safety, and slow progress are all part of the work.
Certificate or college diplomaCommunity, social and public services
Recreation programmers design and run the classes, camps, leagues, and drop-in activities offered by a municipality, community centre, or leisure trust. The role combines programme design and scheduling with hiring instructors, managing registrations, and keeping activities safe. Evenings, weekends, and seasonal peaks around school holidays are normal.
Certificate or college diplomaCommunity, social and public services
Home support workers visit clients in their own homes to help with personal care, meals, mobility, medication reminders, and light housekeeping. Visits are scheduled back to back across a travel route, and most of each visit is spent alone with the client. The work is physical, personal, and often the main human contact in that person's day.
Short course or on-the-job trainingCommunity, social and public services
Developmental service workers support people with intellectual or developmental disabilities to live, work, and take part in their communities. The role covers personal care, skills teaching, behaviour support, and advocacy, usually in group homes, day programmes, or supported employment. Consistency and detailed documentation matter, because support plans are followed by a whole team across shifts.
Certificate or college diplomaCommunity, social and public services
Chaplains provide spiritual and emotional care in hospitals, prisons, universities, the military, and workplaces, to people of any faith or none. Much of the work is presence at bad moments (serious diagnoses, deaths, crises) alongside rituals, memorials, and support for staff. Chaplains normally hold a faith-community endorsement while serving an institution's whole population.
Postgraduate or professional degreeCommunity, social and public services
Funeral directors arrange and run funerals: meeting families, handling the deceased, filing legal paperwork, and coordinating everything the service requires. It is a logistics and compliance job carried out under emotional pressure and to an exact schedule, with no room to be late or wrong. Calls come at any hour and the work involves direct contact with the dead.
Certificate or college diplomaCommunity, social and public services
Librarians select, organise, and make collections findable, and help people search for and evaluate information. Public library work also involves programming, digital access, and supporting community members who have nowhere else to go for help. Behind the desk sit cataloguing standards, licensing negotiations, and collection budgets.
Postgraduate or professional degreeCommunity, social and public services
