What has to be working for Novus Learn to work.

A status page is only worth reading if something measures the thing it reports. Novus Learn has no uptime monitor, no synthetic checks, and no incident feed, so this page reports architecture rather than availability. When that changes, this page will carry the measurement and say where it comes from.

The practical upshot is better than it sounds: most of Novus Learn does not have a server to go down. The parts that do are listed below, along with what their failure looks like from the inside.

Once a page has loaded, these features need nothing from a Novus Learn server. Install the app for offline use and they keep working with no network at all.

• Saved topics, recent topics, your library, preferences, theme, and motion settings — all in this browser.
• File uploads and parsing for text, Markdown, EPUB, PDF, Word, PowerPoint, and transcripts.
• The code sandbox and playground, which run in a WebAssembly interpreter in the tab.
• Speech-to-text, which runs a self-hosted model in a same-origin worker.
• Career Matcher scoring, which is a deterministic local engine — your answers and result never leave the device.
• Flashcards, quizzes, guided lessons, notes, and the Knowledge Canvas for a topic you already opened.

Pages, assessment content, career profiles, puzzles, courses, and the search catalog are prerendered as static output at build time and served from the hosting platform's edge. A failure here looks like the site not loading at all, not like a partial degradation. The one server-side runtime path is aptitude and Reasoning Challenge session scoring, which is deliberately server-held so answer keys never reach the browser; if it is unavailable, a timed attempt cannot be started or scored while everything else keeps working.

• Wikimedia (Wikipedia, Wikidata, Wikimedia Commons) — searching and opening a new topic. If Wikimedia is unavailable, new topics cannot be fetched, but topics already in your library still open.
• Wiktionary — the dictionary and define-on-tap.
• Europe PMC — open-access journal lookups on the paper tools.
• Consent-gated analytics and advertising — loaded only if you opted in, and never required for any feature.

• Check whether the feature is in the on-device list above. If it is, a reload usually resolves it and the problem is local.
• For a topic that will not load, try a different topic — that separates a Wikimedia outage from a problem with one article.
• The troubleshooting guide covers the common cases, including storage limits and blocked workers.
• If it is none of those, email learn@novusstreamsolutions.com with the URL, your browser, and what you saw. There is no automated alert that would have told us.