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Technical customer support representatives help customers get a product or service working again. They diagnose faults over phone, chat, or a ticketing system, walk users through fixes step by step, and hand genuine defects to engineering or field service with the evidence attached.
Certificate or college diplomaRetail, sales and customer experience
Electricians install, alter, test, and repair the wiring, panels, and fixed equipment that carry electrical power through buildings and sites. Much of the day is reading drawings, running and terminating cable, and proving a circuit is safe before it is energised. Fault-finding on systems that are already live is a routine part of the work and carries genuine safety consequences.
ApprenticeshipSkilled trades, maintenance and repair
Industrial electricians keep the electrical side of plant and production equipment running: motor controls, drives, sensors, and the control panels that tie them together. The work leans heavily on diagnosis, because a stopped line has to be traced back to a cause quickly and safely. Shift coverage and callouts are common where plant runs around the clock.
ApprenticeshipSkilled trades, maintenance and repair
Plumbers install and repair the water supply, drainage, venting, and fixture systems in homes, commercial buildings, and industrial premises. The work combines physical installation in tight and awkward spaces with careful layout, because pipework has to fall correctly and pass inspection. A large share of the job is service work: finding a leak or blockage in a system somebody else built.
ApprenticeshipSkilled trades, maintenance and repair
Steamfitters and pipefitters build and maintain the piping that carries steam, high-pressure fluids, gases, and process media through plants, boiler rooms, and large buildings. The work is drawing-driven and tolerance-sensitive, since joints have to hold pressure and expansion has to be allowed for. Much of it happens on industrial sites, at height or in confined spaces, often during shutdowns.
ApprenticeshipSkilled trades, maintenance and repair
Gasfitters install, service, and certify natural gas and propane piping, meters, burners, and appliances. Because an undetected leak or a badly vented appliance is dangerous, the trade is tightly tied to codes, testing, and documented certification. Work ranges from residential furnaces and water heaters to commercial kitchen and industrial burner equipment.
ApprenticeshipSkilled trades, maintenance and repair
HVAC technicians install, maintain, and repair heating, ventilation, and air conditioning systems in homes and buildings. The role mixes mechanical work on compressors, fans, and ductwork with electrical and control troubleshooting, and it usually involves explaining findings to the person paying for the repair. Seasonal peaks and after-hours callouts are normal in service work.
ApprenticeshipSkilled trades, maintenance and repair
Refrigeration mechanics build and service the cooling systems used by supermarkets, cold stores, food processors, ice rinks, and process plants. The work is more system-oriented than domestic HVAC: racks, condensers, evaporators, and controls have to be balanced against a load, and refrigerant handling is regulated. Failures are urgent because stock and process material are at risk.
ApprenticeshipSkilled trades, maintenance and repair
Carpenters lay out, cut, and assemble the timber and engineered wood elements of a building, from framing and formwork through to stairs, doors, and trim. The trade spans rough work where speed and structural accuracy matter and finish work where appearance and tight fit matter. Most carpenters also spend time setting out from drawings and correcting for a site that is not perfectly square or level.
ApprenticeshipSkilled trades, maintenance and repair
Welders join and repair metal using processes such as stick, MIG, TIG, and flux-cored arc welding, working to a specified procedure and often to a formal qualification test. The trade rewards steady hand control and preparation, since fit-up, cleanliness, and heat management usually determine whether a weld passes inspection. Work ranges from shop fabrication to structural and pressure work on site.
ApprenticeshipSkilled trades, maintenance and repair
Millwrights install, align, maintain, and rebuild industrial machinery: pumps, gearboxes, conveyors, turbines, presses, and the drives that connect them. Precision alignment and bearing work are core to the trade, because a shaft that is out by a small amount will destroy couplings and seals over time. Much of the work happens during shutdowns or in response to a breakdown.
ApprenticeshipSkilled trades, maintenance and repair
Boilermakers fabricate, erect, and repair boilers, pressure vessels, tanks, and heavy plate structures. The work is heavy, code-governed, and frequently carried out inside vessels or at height during plant outages. Rigging, layout, cutting, fitting, and welding are all part of the same job.
ApprenticeshipSkilled trades, maintenance and repair
Structural ironworkers erect the steel frames of buildings, bridges, and industrial structures, and place the reinforcing steel that concrete is poured around. The work is outdoors, at height, and coordinated closely with crane operations, so rigging knowledge and fall protection discipline are inseparable from the trade. Accuracy matters because a frame out of plumb is expensive to correct.
ApprenticeshipSkilled trades, maintenance and repair
Automotive service technicians diagnose, service, and repair cars and light trucks across engine, driveline, brake, suspension, electrical, and electronic systems. Modern vehicles are heavily networked, so scan tools, wiring diagrams, and manufacturer procedures matter as much as hand tools. Explaining a diagnosis clearly to a customer or service advisor is part of the job.
ApprenticeshipSkilled trades, maintenance and repair
Heavy-duty equipment technicians maintain and repair the diesel-powered machines used in construction, mining, forestry, and agriculture: excavators, loaders, dozers, haul trucks, and similar equipment. The systems are large and high-energy, spanning diesel engines, hydraulics, powertrains, and electronic controls. A lot of the work happens in the field, at the machine, in whatever weather the site has.
ApprenticeshipSkilled trades, maintenance and repair
Small engine mechanics service and repair the engines and drive systems in equipment such as mowers, chainsaws, generators, motorcycles, snowmobiles, and personal watercraft. The work is bench-based and varied, since the shop sees many different makes and a mix of two-stroke, four-stroke, and increasingly battery-electric machines. Workload in many shops follows the seasons the equipment is used in.
Certificate or college diplomaSkilled trades, maintenance and repair
Aircraft maintenance engineers inspect, service, repair, and certify aircraft and their systems so they can be released back to service. The trade is documentation-driven: every task is done to an approved procedure and recorded, and the certifying signature carries legal weight. Work is regulated by the national aviation authority and often runs on shifts around flight schedules.
Certificate or college diplomaSkilled trades, maintenance and repair
Marine service technicians maintain and repair boats and their engines, drives, electrical systems, and onboard equipment. Saltwater and constant vibration make corrosion and fatigue everyday problems, and a fault at sea has different consequences than one on a driveway. Work happens in yards, at docks, and sometimes on the water during sea trials.
Certificate or college diplomaSkilled trades, maintenance and repair
Appliance repair technicians diagnose and repair domestic and commercial appliances such as washers, dryers, refrigerators, dishwashers, and cooking equipment. Most of the work is in customers' homes or premises, so the job is as much about access, tidiness, and clear explanation as it is about the fault. Sealed refrigeration repairs bring additional handling requirements.
Certificate or college diplomaSkilled trades, maintenance and repair
Elevator mechanics install, maintain, test, and repair elevators, escalators, and other elevating devices. The trade sits at the intersection of mechanical, electrical, and control systems, and it is governed by safety codes and periodic inspection because the equipment carries the public. Entrapment and breakdown callouts mean on-call rotations are common.
ApprenticeshipSkilled trades, maintenance and repair
Powerline technicians build and maintain the overhead and underground networks that distribute electricity from substations to customers. The work is outdoors in all weather, at height or in trenches, and around conductors that can be energised at high voltage. Storm restoration means unpredictable hours and long shifts when the network is damaged.
ApprenticeshipSkilled trades, maintenance and repair
Facilities maintenance technicians keep buildings and their systems working, covering a broad mix of plumbing, electrical, mechanical, carpentry, and general repair tasks. The role is defined by breadth rather than depth: the technician handles what they are competent and permitted to do, and calls in a licensed trade for the rest. Planned maintenance rounds sit alongside a steady stream of reactive requests.
Varies by employer or jurisdictionSkilled trades, maintenance and repair
Power plant operators run and monitor the boilers, turbines, generators, and auxiliary systems that produce electricity. Most of the shift is spent watching instrumentation from a control room and walking the plant to check equipment by sight, sound, and touch. When something drifts out of range the operator has to decide quickly whether to adjust, isolate, or shut down.
Certificate or college diplomaUtilities, energy, mining and resources
Nuclear power reactor operators control the reactor and its supporting systems from a licensed control room, holding reactivity, coolant flow, and power output inside strictly defined limits. The role is built around procedures, verification, and peer checking rather than improvisation. Training, requalification, and simulator testing continue for as long as someone holds the position.
Varies by employer or jurisdictionUtilities, energy, mining and resources