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Plans how an organization or community prepares for, responds to, and recovers from disasters. Most of the time the work is planning, exercising, and coordination; during an event it shifts to running or supporting an emergency operations centre. Success is measured in plans that hold up and partners who know their role.
Bachelor's degreePublic safety, defence and emergency response
Leads and administers a military unit, planning tasks, directing subordinates, and carrying responsibility for their training, welfare, and safety. Officers specialize into a branch such as combat arms, logistics, engineering, intelligence, or a professional service. Postings move regularly and deployment is part of the commitment.
Bachelor's degreePublic safety, defence and emergency response
Retail store managers run a single store: they set the schedule, lead the sales team, control stock levels, and answer to head office for how the store is trading against its targets. A large share of the job is people work: hiring, training, coaching, and settling the problems staff cannot.
Varies by employer or jurisdictionRetail, sales and customer experience
Assistant store managers support the store manager and take charge of the store when the manager is away. They run individual shifts, supervise staff on the floor, deal with issues front-line staff escalate, and cover opening and closing routines.
Varies by employer or jurisdictionRetail, sales and customer experience
Visual merchandisers decide how a store looks: window displays, mannequin styling, fixture layout, and the in-store signage that steers shoppers through the space. They translate brand guidelines and seasonal campaigns into a plan, then build the displays physically in store.
Certificate or college diplomaRetail, sales and customer experience
Merchandisers make sure the right products sit on the shelf, in the right place, correctly priced and labelled. Field merchandisers usually travel a route of stores on behalf of a supplier or agency, setting shelves to a planogram and rebuilding promotional stands.
Short course or on-the-job trainingRetail, sales and customer experience
Contact centre team leaders supervise a group of agents. They watch queues and service levels through the day, coach agents using recorded calls, and take the calls where a customer asks for a manager. The role sits between front-line agents and operations management.
Varies by employer or jurisdictionRetail, sales and customer experience
Inside sales representatives sell from an office or from home rather than by visiting customers. They work leads and existing accounts by phone, email, and video call, prepare quotes, and move opportunities through to a confirmed order.
Short course or on-the-job trainingRetail, sales and customer experience
Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.
Varies by employer or jurisdictionRetail, sales and customer experience
Real estate agents represent buyers or sellers in property transactions. They list and market properties, run viewings, advise on offers, and carry a deal through to closing while working under a licensed brokerage.
Certificate or college diplomaRetail, sales and customer experience
Property managers look after buildings on behalf of their owners. They collect rent, arrange repairs and maintenance, deal with tenant issues, and keep the property meeting the safety and tenancy rules that apply where it sits.
Certificate or college diplomaRetail, sales and customer experience
Florists design and assemble flower arrangements for shops, weddings, events, and funerals. The work combines design with plant care, customer consultation, and the practical business of ordering perishable stock that has to be used.
Certificate or college diplomaRetail, sales and customer experience
Facilities maintenance technicians keep buildings and their systems working, covering a broad mix of plumbing, electrical, mechanical, carpentry, and general repair tasks. The role is defined by breadth rather than depth: the technician handles what they are competent and permitted to do, and calls in a licensed trade for the rest. Planned maintenance rounds sit alongside a steady stream of reactive requests.
Varies by employer or jurisdictionSkilled trades, maintenance and repair
Custodians keep buildings clean, stocked, secure, and safe to occupy, working in schools, hospitals, offices, and public facilities. Beyond routine cleaning, the role usually includes minor repairs, setting up rooms, clearing snow or waste, and being the person who notices when something in the building is wrong. Shifts are often early, late, or overnight so the work does not disrupt occupants.
Short course or on-the-job trainingSkilled trades, maintenance and repair
Delivery drivers run local routes with many stops, moving parcels, food, or trade supplies from a depot or store to customers. The work combines driving with repeated loading, lifting, and doorstep contact, and is tracked closely through handheld scanning devices. Most drivers return to the same depot at the end of a shift rather than staying away overnight.
Short course or on-the-job trainingSupply chain, transport and logistics
Warehouse supervisors run a shift or a zone of a distribution site, allocating people to tasks and keeping inbound and outbound flows moving. They sit between frontline associates and site management, so the job mixes hands-on problem solving with people management, safety enforcement, and reporting. Most of the day is spent on the floor rather than at a desk.
Varies by employer or jurisdictionSupply chain, transport and logistics
Logistics coordinators arrange the movement of goods, booking carriers, tracking shipments, and chasing anything that slips. Much of the day is spent solving small problems by phone and email so that a delivery still lands on time. The role touches warehouses, carriers, customers, and finance, and calls for careful record-keeping under time pressure.
Certificate or college diplomaSupply chain, transport and logistics
Supply chain planners decide what should be ordered or produced, in what quantity, and when, so that supply lines up with expected demand. The role balances forecasts, lead times, capacity, and stock targets, and involves constant negotiation with sales, procurement, and production. Plans are revised continuously as real orders replace forecast ones.
Bachelor's degreeSupply chain, transport and logistics
Fleet dispatchers assign loads and routes to drivers and keep a moving fleet coordinated through the day. They handle breakdowns, delays, weather, and hours-of-service limits in real time, usually while several drivers and customers are calling at once. The role is deskbound but rarely calm.
Short course or on-the-job trainingSupply chain, transport and logistics
Transportation schedulers build the timetables, vehicle blocks, and crew rosters that a transport operation runs on. Unlike dispatchers, who react in real time, schedulers work ahead of the day, fitting service requirements into the vehicles, hours, and agreements available. Small scheduling choices ripple into punctuality and overtime for weeks afterward.
Certificate or college diplomaSupply chain, transport and logistics
Rail traffic controllers decide how trains move across a section of network, issuing authorities and setting routes from a control centre. They hold trains, arrange meets and passes, and coordinate track access for maintenance crews, all while keeping separation between movements. It is a safety-critical desk role where a lapse in attention has physical consequences.
Varies by employer or jurisdictionSupply chain, transport and logistics
Flight dispatchers plan and release flights from an airline operations centre, working out routes, fuel, and payload within legal and weather constraints. In several jurisdictions the dispatcher shares operational control of the flight with the captain, which makes it a licensed, accountable role. Dispatchers also monitor flights in progress and coordinate the response when conditions change.
Certificate or college diplomaSupply chain, transport and logistics
Distribution centre managers run a whole site, owning its service performance, safety record, cost base, and workforce. They set the operating plan across shifts, work with carriers and central supply chain teams, and lead the response when volume, systems, or staffing go wrong. The role combines operational leadership on the floor with budget and reporting responsibility.
Varies by employer or jurisdictionSupply chain, transport and logistics