Occupation

Outside sales representative

Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.

Also known as: Field sales representative · Territory sales representative · Field account executive

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Occupation content

Part of Retail, sales and customer experience

A visual day in the work

What the work involves

  1. Plan a route and book appointments across a territory

  2. Visit customer sites to present products and samples

  3. Negotiate terms and quantities within an agreed authority

  4. Write up call reports and update account records after visits

  5. Resolve delivery and quality issues raised by accounts

  6. Attend trade shows and supplier training on new product lines

Entry-route stepper

How people commonly enter

  1. Direct entry with employer product and territory training

  2. Certificate or college diploma in business or sales

  3. Bachelor's degree for technical, scientific, or industrial products

  4. Progression from an inside sales or customer-service role

Typical training: Varies by employer or jurisdiction

Licensing: Not typically licensed

Work-context map

Typical work context

  • Involves travel
  • Client sites
  • Works independently
  • Public facing
  • Varied work

Involves travel · Client sites · Works independently · Public facing · Varied work

Related interests

  • Enterprising (leading)
  • Social (helping)

Enterprising (leading) · Social (helping)

Related aptitude preparation

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Skills to practise

Practice suites

Related learning

Family-level learning links for Retail, sales and customer experience.

Official sources

Labour-market facts such as pay and employment projections are not reproduced here. Open an official source below for figures, with its own geography and reference period.

Labour-market context (not part of exploration match)

This is broad family-level context for Retail, sales and customer experience in Canada, not a figure for Outside sales representative. It does not affect matching scores and is not an eligibility determination.

This is a broad Retail, sales and customer experience family. Explore the official profile for the chosen occupation; entry education and training can differ within the family.

Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period

Retail, sales and customer experience: education pathways

Some roles in Retail, sales and customer experience may be regulated. Confirm whether the specific role requires registration, certification, or a jurisdiction-specific licence.

Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period

Retail, sales and customer experience: licensing

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