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Addictions counsellors work with people using substances or struggling with behavioural addictions, through assessment, individual sessions, and group programmes. The work follows structured approaches such as motivational interviewing and relapse-prevention planning, alongside coordination with medical, housing, and justice services. Relapse is a normal part of the caseload rather than a failure of the work.
Varies by employer or jurisdictionCommunity, social and public services
Mental health support workers help people living with mental illness manage everyday life, in supported housing, inpatient units, or the community. They are not therapists: the role is practical support, structure, observation, and being a steady presence when someone is unwell. Shift work, restraint and de-escalation training, and exposure to distressing situations come with the job.
Certificate or college diplomaCommunity, social and public services
Mental health counsellors deliver talking therapy to individuals and groups, working within a recognised modality and a formal ethical framework. The role involves assessment, treatment planning, session work, and careful clinical notes, plus knowing when a client needs a psychiatrist, physician, or crisis service instead. Sitting with distress week after week is the substance of the job.
Postgraduate or professional degreeCommunity, social and public services
Marriage and family therapists treat relationship and family difficulties by working with the system rather than one person, often with several people in the room at once. Sessions involve managing conflict live, tracking patterns between family members, and holding neutrality when everyone wants an ally. Assessment, treatment planning, and clinical notes sit behind every session.
Postgraduate or professional degreeCommunity, social and public services
Employment counsellors help people find and keep work: clarifying goals, fixing résumés and interview technique, and connecting clients to training, subsidies, or employers. Many clients face barriers well beyond the job search, so the work involves referrals to other services as much as career advice. Programme eligibility rules and outcome reporting shape a large part of the role.
Certificate or college diplomaCommunity, social and public services
Vocational rehabilitation specialists help people return to work after injury, illness, or with a disability, translating medical restrictions into realistic job options and workplace accommodations. The role sits between the client, treating clinicians, employers, and often an insurer or compensation board. Reports and evidence carry weight in funding and benefit decisions, so documentation is central.
Bachelor's degreeCommunity, social and public services
Housing support workers help people find accommodation and keep it: dealing with applications, arrears, landlords, and the problems that put a tenancy at risk. Some posts are based in shelters or supported housing; others are outreach roles that visit tenants at home. Waiting lists are usually long, so a large part of the job is managing expectations honestly while chasing every option that exists.
Certificate or college diplomaCommunity, social and public services
Settlement workers help newcomers and refugees get established: documents, housing, school enrolment, health coverage, language classes, and understanding how local systems work. The role is part caseworker, part interpreter of bureaucracy, and often involves clients who have experienced displacement or trauma. Additional languages and lived migration experience are genuinely useful here.
Certificate or college diplomaCommunity, social and public services
Nonprofit programme coordinators keep a funded programme running: scheduling, staffing, budgets, participants, and the reporting the funder requires. It is an operations job wrapped around a social mission, with a lot of coordination between frontline staff, volunteers, and partner organisations. Grant conditions and reporting deadlines set much of the rhythm of the work.
Bachelor's degreeCommunity, social and public services
Fundraising and development officers bring money into a charity or public institution through grant applications, donor relationships, campaigns, and events. It is a target-driven role built on writing and relationship management, with a database of donors behind it. Rejection is routine, and most of the work is preparation rather than the public-facing moment.
Bachelor's degreeCommunity, social and public services
Volunteer coordinators recruit, screen, train, and schedule the unpaid people an organisation depends on, and keep them wanting to come back. It is a human resources role for a workforce that can leave at any time, so recognition and good rostering matter as much as compliance. Screening checks, training records, and insurance requirements sit underneath all of it.
Certificate or college diplomaCommunity, social and public services
Community outreach workers go to where people are (encampments, transit stations, community centres, neighbourhoods) instead of waiting for them to come to an office. The job is building trust with people who often distrust services, then connecting them to housing, health, or income support. Weather, safety, and slow progress are all part of the work.
Certificate or college diplomaCommunity, social and public services
Developmental service workers support people with intellectual or developmental disabilities to live, work, and take part in their communities. The role covers personal care, skills teaching, behaviour support, and advocacy, usually in group homes, day programmes, or supported employment. Consistency and detailed documentation matter, because support plans are followed by a whole team across shifts.
Certificate or college diplomaCommunity, social and public services
Chaplains provide spiritual and emotional care in hospitals, prisons, universities, the military, and workplaces, to people of any faith or none. Much of the work is presence at bad moments (serious diagnoses, deaths, crises) alongside rituals, memorials, and support for staff. Chaplains normally hold a faith-community endorsement while serving an institution's whole population.
Postgraduate or professional degreeCommunity, social and public services
Funeral directors arrange and run funerals: meeting families, handling the deceased, filing legal paperwork, and coordinating everything the service requires. It is a logistics and compliance job carried out under emotional pressure and to an exact schedule, with no room to be late or wrong. Calls come at any hour and the work involves direct contact with the dead.
Certificate or college diplomaCommunity, social and public services
Community health workers bridge health services and the communities they serve, running education sessions, screening drives, and one-to-one navigation support. They are usually recruited from the community itself, so trust and shared language are central to the role rather than clinical training. Much of the work is following up with people that the formal system loses track of.
Certificate or college diplomaCommunity, social and public services
Supports the learning, play, and development of infants and young children in a licensed child care or early years setting. Plans age-appropriate activities, observes how each child is progressing, and keeps families informed. The work is hands-on and carries daily responsibility for children's safety and wellbeing.
Certificate or college diplomaEducation and training
Teaches most or all subjects to one class of children through the primary grades. Plans lessons against a set curriculum, assesses learning, manages classroom behaviour, and reports progress to families. The same group of students is usually taught all day, so relationships and routines matter as much as subject knowledge.
Teaches one or two subjects to several different classes of adolescents across a timetable. Prepares lessons and assessments in the subject, tracks how each class is progressing, and supports students through examinations and course choices.
Teaches students with disabilities or additional learning needs, either in a dedicated classroom or alongside mainstream teachers. Adapts curriculum material, writes and reviews individual learning plans, and coordinates with therapists, families, and school staff so the plan is actually delivered.
Helps students with course selection, post-school planning, and the personal or social difficulties that get in the way of their learning. Runs individual and group sessions, and refers students on to psychologists, health services, or child protection agencies when a need goes beyond the school's remit.
Postgraduate or professional degreeEducation and training
Assesses learning, behaviour, and mental-health concerns in school-aged children, then advises schools and families on what support to put in place. Combines standardised assessment, classroom observation, and consultation, and contributes to formal decisions about special education eligibility and planning.
Postgraduate or professional degreeEducation and training
Teaches English to learners whose first language is different, in schools, language centres, workplaces, or online. Plans lessons around speaking, listening, reading, and writing, and adjusts material to the learners' level and to why they are studying.
Certificate or college diplomaEducation and training
Teaches adults who are returning to study, whether for basic skills, a qualification, or personal interest. Designs sessions that fit around work and family commitments, and works with groups whose backgrounds, prior schooling, and confidence vary widely.
Certificate or college diplomaEducation and training
