Sales, marketing, customer service, and contact centres

Business development

Suite 291 · apt-291-business-development. Published A4A vertical slice with guided, mini, full, and reserve banks.

Official sourcesVerification pending

About this practice suite

This suite prepares candidates for business development selection in the sales, marketing, customer service, and contact centres sector with 5 skill areas: situational judgment, planning and scheduling exercises, numerical reasoning, critical thinking and case analysis. Every question was written by Novus editors for this suite — none are taken from live or leaked exams — and the full bank holds 52 scored questions across three modes, plus 8 reserve questions used to vary repeat attempts. Answer keys never ship to the browser: your answers are scored server-side, and results stay on your device.

Skills this suite practises

  • Situational judgmentEvaluating workplace responses against role-relevant principles.
  • Planning and scheduling exercisesResources, dependencies, deadlines, constraints, and contingency planning.
  • Numerical reasoningArithmetic, fractions, percentages, ratios, rates, estimation, word problems, and number relationships.
  • Critical thinkingEvaluating evidence, assumptions, arguments, credibility, and alternative explanations.
  • Case analysisSynthesizing multiple documents and making a reasoned recommendation.

Sample questions from the guided bank

Two of the 10 guided-practice questions, shown exactly as they appear in a session. Answers and explanations are not printed here — keys stay on the server — so open guided practice to answer them and see how you did.

  1. Business development focused on partnerships primarily creates value by:

    • A. Only renewing an existing single account forever
    • B. Opening new routes to market, capabilities, or co-sell motions beyond farming one account
    • C. Only answering support tickets
    • D. Only retail floor upselling
  2. A potential partner wants exclusivity before any joint proof of value. Best?

    • A. Sign perpetual exclusivity immediately
    • B. Refuse any partnership forever
    • C. Propose a time-boxed pilot with clear metrics before broad exclusivity
    • D. Share your entire customer list unscoped

Practice modes and timing

Guided practice is untimed-feeling and instructional; the mini-test is a short timed check; the full simulation mirrors a complete sitting. All three draw on separate question sets, so moving up a mode never repeats what you practised.

ModeQuestionsDurationStart
Guided practice1015 minutesOpen
Timed mini-test1218 minutesOpen
Full simulation3045 minutesOpen

Study outline

Read the study outline for this suite’s skills, timings, and recommended lessons on one printable page, or download its standalone HTML file. The printable page can also be saved as a PDF from your browser.

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