Sales, marketing, customer service, and contact centres
Business development practice questions
Suite 291 · apt-291-business-development. Published A4A vertical slice with guided, mini, full, and reserve banks.
Official sourcesVerification pending
About this practice suite
This suite prepares candidates for business development selection in the sales, marketing, customer service, and contact centres sector with 5 skill areas: situational judgment, planning and scheduling exercises, numerical reasoning, critical thinking and case analysis. Every question was written by Novus editors for this suite (none are taken from live or leaked exams), and the full bank holds 52 scored questions across three modes, plus 8 reserve questions used to vary repeat attempts. Answer keys never ship to the browser: your answers are scored server-side, and results stay on your device.
Skills this suite practises
- Situational judgment: Evaluating workplace responses against role-relevant principles.
- Planning and scheduling exercises: Resources, dependencies, deadlines, constraints, and contingency planning.
- Numerical reasoning: Arithmetic, fractions, percentages, ratios, rates, estimation, word problems, and number relationships.
- Critical thinking: Evaluating evidence, assumptions, arguments, credibility, and alternative explanations.
- Case analysis: Synthesizing multiple documents and making a reasoned recommendation.
Sample questions from the guided bank
Two of the 10 guided-practice questions, shown exactly as they appear in a session. Answers and explanations are not printed here, because keys stay on the server. Open guided practice to answer them and see how you did.
Business development focused on partnerships primarily creates value by:
- A. Only renewing an existing single account forever
- B. Opening new routes to market, capabilities, or co-sell motions beyond farming one account
- C. Only answering support tickets
- D. Only retail floor upselling
A potential partner wants exclusivity before any joint proof of value. Best?
- A. Sign perpetual exclusivity immediately
- B. Refuse any partnership forever
- C. Propose a time-boxed pilot with clear metrics before broad exclusivity
- D. Share your entire customer list unscoped
Practice modes and timing
Guided practice is untimed-feeling and instructional; the mini-test is a short timed check; the full simulation mirrors a complete sitting. All three draw on separate question sets, so moving up a mode never repeats what you practised.
| Mode | Questions | Duration | Start |
|---|---|---|---|
| Guided practice | 10 | 15 minutes | Open |
| Timed mini-test | 12 | 18 minutes | Open |
| Full simulation | 30 | 45 minutes | Open |
Study outline
Read the study outline for this suite’s skills, timings, and recommended lessons on one printable page, or take the full study guide away as a PDF, a spreadsheet, plain text, or HTML. Each download contains every skill’s complete lesson, not a list of links.
- Download full study guide (HTML) Opens in any browser, works offline.
- Download full study guide (PDF) Paginated, print-ready, opens anywhere.
- Download full study guide (CSV (spreadsheet)) Opens in a spreadsheet, one row per item.
- Download full study guide (Plain text) Plain text for notes apps and screen readers.