Published occupation directory
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Showing 1–10 of 10 published occupations · page 1 of 1
Government, policy and administration
Administrative assistants keep an office or team running: handling correspondence, maintaining files and databases, arranging meetings and travel, and preparing the documents other people depend on. The role is the practical backbone of most public-sector and corporate offices.
Government, policy and administration
Receptionists are the first point of contact for an organization, greeting visitors, directing calls and enquiries, and handling the small administrative tasks that keep a front desk working. The role combines steady public contact with routine clerical work.
Government, policy and administration
Data entry clerks transfer information from forms, documents, and recordings into the systems an organization runs on, and check that what was entered matches the source. Accuracy matters more than speed, because a keying error propagates into every report built on the record.
Healthcare and clinical services
Medical office administrators run the non-clinical side of a clinic or practice: scheduling, records, billing, correspondence, and the front desk. They handle confidential health information constantly, so privacy discipline is a core competence rather than a policy detail. The role absorbs a lot of interruption and competing demands from patients, clinicians, and payers.
Law, compliance and justice
Captures a word-for-word record of legal proceedings using stenography, voice writing, or digital recording, then produces certified transcripts from it. Accuracy matters absolutely, because appeals are argued from this record.
Law, compliance and justice
Runs the administrative side of a legal practice: producing documents from dictation and precedents, managing diaries and files, and handling client, court, and registry correspondence. Precision with names, dates, and formats is the core of the job.
Public safety, defence and emergency response
Answers emergency and non-emergency calls, works out what is happening and where, and sends the right units while staying on the line with the caller. Dispatchers track unit status by radio and give pre-arrival instructions before responders reach the scene. The work is done entirely by voice and keyboard, under protocol, at speed.
Retail, sales and customer experience
Customer service representatives answer questions and settle problems for customers by phone, email, chat, or across a counter. They look up account and order records, explain policy in plain language, arrange remedies such as replacements or credits, and write up what happened.
Retail, sales and customer experience
Call centre agents work a queue of inbound or outbound calls, following scripts or standard procedures set by the employer. Between calls they update records, and the shape of the day is set by call volumes, scheduled breaks, and quality monitoring.
Retail, sales and customer experience
Telemarketers make outbound calls to promote a product, service, or campaign, working from a supplied contact list and an approved script. Much of the job is handling rejection efficiently and recording the outcome of every call accurately.
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