Published occupation directory
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Showing 49–71 of 71 published occupations · page 3 of 3
Retail, sales and customer experience
Customer service representatives answer questions and settle problems for customers by phone, email, chat, or across a counter. They look up account and order records, explain policy in plain language, arrange remedies such as replacements or credits, and write up what happened.
Retail, sales and customer experience
Call centre agents work a queue of inbound or outbound calls, following scripts or standard procedures set by the employer. Between calls they update records, and the shape of the day is set by call volumes, scheduled breaks, and quality monitoring.
Retail, sales and customer experience
Technical customer support representatives help customers get a product or service working again. They diagnose faults over phone, chat, or a ticketing system, walk users through fixes step by step, and hand genuine defects to engineering or field service with the evidence attached.
Retail, sales and customer experience
Inside sales representatives sell from an office or from home rather than by visiting customers. They work leads and existing accounts by phone, email, and video call, prepare quotes, and move opportunities through to a confirmed order.
Retail, sales and customer experience
Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.
Retail, sales and customer experience
Automotive sales consultants sell new or used vehicles from a dealership. They match what a buyer needs and can afford to the stock on the lot, arrange test drives, and take the customer through trade-in, financing, and delivery paperwork.
Retail, sales and customer experience
Real estate agents represent buyers or sellers in property transactions. They list and market properties, run viewings, advise on offers, and carry a deal through to closing while working under a licensed brokerage.
Retail, sales and customer experience
Leasing consultants fill vacant rental units. They show apartments or commercial space to prospective tenants, explain the terms, take applications, and complete the paperwork that starts a tenancy.
Retail, sales and customer experience
Telemarketers make outbound calls to promote a product, service, or campaign, working from a supplied contact list and an approved script. Much of the job is handling rejection efficiently and recording the outcome of every call accurately.
Retail, sales and customer experience
Grocery clerks keep a food store running: filling shelves, facing and rotating stock, and helping shoppers find what they came for. Depending on the store they may also cover a checkout, a deli counter, or the produce section.
Retail, sales and customer experience
Florists design and assemble flower arrangements for shops, weddings, events, and funerals. The work combines design with plant care, customer consultation, and the practical business of ordering perishable stock that has to be used.
Retail, sales and customer experience
Hairstylists cut, colour, and style hair in salons or as self-employed chair renters. They consult each client on what will suit them, carry out cutting and chemical services safely, and keep tools and workstations sanitised between clients.
Retail, sales and customer experience
Barbers cut and style hair and groom facial hair, working mostly with clippers, scissors, and razors. Many work in barbershops on a chair-rental basis and build a regular clientele who book with them directly.
Retail, sales and customer experience
Estheticians provide skincare treatments such as facials, exfoliation, waxing, and brow or lash services. They assess a client's skin, choose products and settings that suit it, and work within the scope their training and local rules allow.
Retail, sales and customer experience
Nail technicians care for and decorate fingernails and toenails, providing manicures, pedicures, extensions, and nail art. The work rewards steady hands, careful hygiene, and an eye for detail and design.
Skilled trades, maintenance and repair
HVAC technicians install, maintain, and repair heating, ventilation, and air conditioning systems in homes and buildings. The role mixes mechanical work on compressors, fans, and ductwork with electrical and control troubleshooting, and it usually involves explaining findings to the person paying for the repair. Seasonal peaks and after-hours callouts are normal in service work.
Skilled trades, maintenance and repair
Small engine mechanics service and repair the engines and drive systems in equipment such as mowers, chainsaws, generators, motorcycles, snowmobiles, and personal watercraft. The work is bench-based and varied, since the shop sees many different makes and a mix of two-stroke, four-stroke, and increasingly battery-electric machines. Workload in many shops follows the seasons the equipment is used in.
Skilled trades, maintenance and repair
Appliance repair technicians diagnose and repair domestic and commercial appliances such as washers, dryers, refrigerators, dishwashers, and cooking equipment. Most of the work is in customers' homes or premises, so the job is as much about access, tidiness, and clear explanation as it is about the fault. Sealed refrigeration repairs bring additional handling requirements.
Supply chain, transport and logistics
Delivery drivers run local routes with many stops, moving parcels, food, or trade supplies from a depot or store to customers. The work combines driving with repeated loading, lifting, and doorstep contact, and is tracked closely through handheld scanning devices. Most drivers return to the same depot at the end of a shift rather than staying away overnight.
Supply chain, transport and logistics
Couriers carry documents and small packages between addresses, usually on short timeframes and often by bike, scooter, or car. Work is dispatched job by job through an app or a controller, and success is measured by whether each item arrives intact and on time. Many couriers are engaged as self-employed contractors rather than employees.
Supply chain, transport and logistics
Bus drivers carry passengers along scheduled routes or chartered trips, taking responsibility for everyone on board for the length of the journey. The job mixes steady driving with fare handling, timetable discipline, and dealing with passengers who need help or who cause problems. Shifts commonly start early, finish late, or split across the day.
Supply chain, transport and logistics
Transit operators drive buses, streetcars, light rail vehicles, or metro trains on fixed public routes for a transit authority. The role is heavily proceduralised: operators follow published schedules, radio protocols, and safety rules, and are accountable for passenger safety at every stop. Rosters typically include early, late, weekend, and split shifts.
Supply chain, transport and logistics
Taxi and rideshare drivers carry passengers on demand, taking trips from a street hail, a dispatcher, or an app. Drivers manage their own hours and vehicle costs, and much of the skill lies in reading demand, choosing routes, and handling a wide range of passengers safely. Local licensing, vehicle standards, and background checks apply in most places.
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