Published occupation directory
Search specific job titles, aliases, work contexts, or fields. Every card opens a full occupation page and points to its career family and practical learning connections.
Browse visually
Families organize the directory without pretending that one broad pathway is a specific occupation. Choose any family to narrow the published list below.
Find a specific direction
Showing 1–6 of 6 published occupations · page 1 of 1
Retail, sales and customer experience
Customer service representatives answer questions and settle problems for customers by phone, email, chat, or across a counter. They look up account and order records, explain policy in plain language, arrange remedies such as replacements or credits, and write up what happened.
Retail, sales and customer experience
Technical customer support representatives help customers get a product or service working again. They diagnose faults over phone, chat, or a ticketing system, walk users through fixes step by step, and hand genuine defects to engineering or field service with the evidence attached.
Retail, sales and customer experience
Complaint resolution specialists take the cases front-line staff could not settle. They investigate what actually happened, weigh the customer's account against records and policy, decide on a remedy within their authority, and explain the decision in writing.
Retail, sales and customer experience
Real estate agents represent buyers or sellers in property transactions. They list and market properties, run viewings, advise on offers, and carry a deal through to closing while working under a licensed brokerage.
Retail, sales and customer experience
Real estate brokers hold a higher-level licence than agents and may operate their own brokerage. They supervise the transactions their agents write, control client money held in trust, and carry responsibility for the brokerage's compliance with real estate law.
Retail, sales and customer experience
Estheticians provide skincare treatments such as facials, exfoliation, waxing, and brow or lash services. They assess a client's skin, choose products and settings that suit it, and work within the scope their training and local rules allow.
Need a guided route?
