Occupation

Accounts receivable clerk

Accounts receivable clerks bill customers and follow up what has not yet been paid. The work combines careful ledger maintenance with a lot of customer contact, because most overdue balances turn out to be disputes, missing paperwork, or a process problem rather than refusal to pay.

Also known as: AR clerk · Sales ledger clerk · Credit control assistant · Billing clerk · Collections clerk

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Occupation content

Part of Finance, accounting and insurance

A visual day in the work

What the work involves

  1. Raise and send customer invoices and credit notes from approved records.

  2. Allocate incoming receipts against the right invoices and customer accounts.

  3. Contact customers about overdue balances and agree how they will be cleared.

  4. Reconcile customer accounts and escalate disputes to sales or management.

  5. Maintain aged-balance listings and flag accounts that need a credit review.

Entry-route stepper

How people commonly enter

  1. On-the-job training in a billing, credit control, or accounts support role.

  2. A college certificate or bookkeeping course covering ledgers and credit control.

  3. A credit-management association's certificate taken while working.

  4. An apprenticeship or trainee route in a finance or shared-service team.

Typical training: Short course or on-the-job training

Licensing: Not typically licensed

Pathways: Apprenticeship route

Work-context map

Typical work context

  • Desk based
  • Team based
  • Public facing
  • Predictable routine

Desk based · Team based · Public facing · Predictable routine

Related interests

  • Conventional (organizing)
  • Social (helping)

Conventional (organizing) · Social (helping)

Related aptitude preparation

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Skills to practise

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Related learning

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Official sources

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Labour-market context (not part of exploration match)

This is broad family-level context for Finance, accounting and insurance in Canada, not a figure for Accounts receivable clerk. It does not affect matching scores and is not an eligibility determination.

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Finance, accounting and insurance: licensing

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