Published occupation directory
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Showing 1–10 of 10 published occupations · page 1 of 1
Retail, sales and customer experience
Retail store managers run a single store: they set the schedule, lead the sales team, control stock levels, and answer to head office for how the store is trading against its targets. A large share of the job is people work: hiring, training, coaching, and settling the problems staff cannot.
Retail, sales and customer experience
Assistant store managers support the store manager and take charge of the store when the manager is away. They run individual shifts, supervise staff on the floor, deal with issues front-line staff escalate, and cover opening and closing routines.
Retail, sales and customer experience
Visual merchandisers decide how a store looks: window displays, mannequin styling, fixture layout, and the in-store signage that steers shoppers through the space. They translate brand guidelines and seasonal campaigns into a plan, then build the displays physically in store.
Retail, sales and customer experience
Merchandisers make sure the right products sit on the shelf, in the right place, correctly priced and labelled. Field merchandisers usually travel a route of stores on behalf of a supplier or agency, setting shelves to a planogram and rebuilding promotional stands.
Retail, sales and customer experience
Contact centre team leaders supervise a group of agents. They watch queues and service levels through the day, coach agents using recorded calls, and take the calls where a customer asks for a manager. The role sits between front-line agents and operations management.
Retail, sales and customer experience
Inside sales representatives sell from an office or from home rather than by visiting customers. They work leads and existing accounts by phone, email, and video call, prepare quotes, and move opportunities through to a confirmed order.
Retail, sales and customer experience
Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.
Retail, sales and customer experience
Real estate agents represent buyers or sellers in property transactions. They list and market properties, run viewings, advise on offers, and carry a deal through to closing while working under a licensed brokerage.
Retail, sales and customer experience
Property managers look after buildings on behalf of their owners. They collect rent, arrange repairs and maintenance, deal with tenant issues, and keep the property meeting the safety and tenancy rules that apply where it sits.
Retail, sales and customer experience
Florists design and assemble flower arrangements for shops, weddings, events, and funerals. The work combines design with plant care, customer consultation, and the practical business of ordering perishable stock that has to be used.
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