Published occupation directory
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Showing 1–18 of 18 published occupations · page 1 of 1
Retail, sales and customer experience
Retail sales associates help customers find and choose products on a shop floor, answer questions about features and availability, and complete the sale. The role mixes conversation with practical floor work such as restocking, tidying displays, and processing returns.
Retail, sales and customer experience
Cashiers ring up purchases at a checkout, take payment by cash, card, or voucher, and issue receipts. They also handle refunds, price checks, and the age or identification checks that apply to restricted products.
Retail, sales and customer experience
Retail supervisors lead a team on the shop floor for the length of a shift. They allocate work, keep service moving when the store is busy, and are the first person staff turn to when a customer problem or a system fault comes up.
Retail, sales and customer experience
Customer service representatives answer questions and settle problems for customers by phone, email, chat, or across a counter. They look up account and order records, explain policy in plain language, arrange remedies such as replacements or credits, and write up what happened.
Retail, sales and customer experience
Call centre agents work a queue of inbound or outbound calls, following scripts or standard procedures set by the employer. Between calls they update records, and the shape of the day is set by call volumes, scheduled breaks, and quality monitoring.
Retail, sales and customer experience
Technical customer support representatives help customers get a product or service working again. They diagnose faults over phone, chat, or a ticketing system, walk users through fixes step by step, and hand genuine defects to engineering or field service with the evidence attached.
Retail, sales and customer experience
Inside sales representatives sell from an office or from home rather than by visiting customers. They work leads and existing accounts by phone, email, and video call, prepare quotes, and move opportunities through to a confirmed order.
Retail, sales and customer experience
Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.
Retail, sales and customer experience
Automotive sales consultants sell new or used vehicles from a dealership. They match what a buyer needs and can afford to the stock on the lot, arrange test drives, and take the customer through trade-in, financing, and delivery paperwork.
Retail, sales and customer experience
Real estate agents represent buyers or sellers in property transactions. They list and market properties, run viewings, advise on offers, and carry a deal through to closing while working under a licensed brokerage.
Retail, sales and customer experience
Leasing consultants fill vacant rental units. They show apartments or commercial space to prospective tenants, explain the terms, take applications, and complete the paperwork that starts a tenancy.
Retail, sales and customer experience
Telemarketers make outbound calls to promote a product, service, or campaign, working from a supplied contact list and an approved script. Much of the job is handling rejection efficiently and recording the outcome of every call accurately.
Retail, sales and customer experience
Grocery clerks keep a food store running: filling shelves, facing and rotating stock, and helping shoppers find what they came for. Depending on the store they may also cover a checkout, a deli counter, or the produce section.
Retail, sales and customer experience
Florists design and assemble flower arrangements for shops, weddings, events, and funerals. The work combines design with plant care, customer consultation, and the practical business of ordering perishable stock that has to be used.
Retail, sales and customer experience
Hairstylists cut, colour, and style hair in salons or as self-employed chair renters. They consult each client on what will suit them, carry out cutting and chemical services safely, and keep tools and workstations sanitised between clients.
Retail, sales and customer experience
Barbers cut and style hair and groom facial hair, working mostly with clippers, scissors, and razors. Many work in barbershops on a chair-rental basis and build a regular clientele who book with them directly.
Retail, sales and customer experience
Estheticians provide skincare treatments such as facials, exfoliation, waxing, and brow or lash services. They assess a client's skin, choose products and settings that suit it, and work within the scope their training and local rules allow.
Retail, sales and customer experience
Nail technicians care for and decorate fingernails and toenails, providing manicures, pedicures, extensions, and nail art. The work rewards steady hands, careful hygiene, and an eye for detail and design.
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