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Administrative assistants keep an office or team running: handling correspondence, maintaining files and databases, arranging meetings and travel, and preparing the documents other people depend on. The role is the practical backbone of most public-sector and corporate offices.
Certificate or college diplomaGovernment, policy and administration
Receptionists are the first point of contact for an organization, greeting visitors, directing calls and enquiries, and handling the small administrative tasks that keep a front desk working. The role combines steady public contact with routine clerical work.
Short course or on-the-job trainingGovernment, policy and administration
Data entry clerks transfer information from forms, documents, and recordings into the systems an organization runs on, and check that what was entered matches the source. Accuracy matters more than speed, because a keying error propagates into every report built on the record.
Short course or on-the-job trainingGovernment, policy and administration
