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Youth workers run programmes and build working relationships with young people, usually in centres, schools, shelters, or on the street. The job is part activity leader and part informal counsellor: keeping a group engaged while noticing who is struggling and connecting them to help. Evenings, weekends, and unpredictable behaviour are normal parts of the role.
Certificate or college diplomaCommunity, social and public services
Community support workers provide the practical, day-to-day help that keeps people living independently: accompanying them to appointments, sorting out paperwork, teaching daily living skills, and simply being present. Work happens in homes, shelters, drop-in centres, and group residences rather than at a desk. The role is hands-on, sometimes physical, and often involves people in crisis.
Certificate or college diplomaCommunity, social and public services
Mental health support workers help people living with mental illness manage everyday life, in supported housing, inpatient units, or the community. They are not therapists: the role is practical support, structure, observation, and being a steady presence when someone is unwell. Shift work, restraint and de-escalation training, and exposure to distressing situations come with the job.
Certificate or college diplomaCommunity, social and public services
Community outreach workers go to where people are (encampments, transit stations, community centres, neighbourhoods) instead of waiting for them to come to an office. The job is building trust with people who often distrust services, then connecting them to housing, health, or income support. Weather, safety, and slow progress are all part of the work.
Certificate or college diplomaCommunity, social and public services
Recreation programmers design and run the classes, camps, leagues, and drop-in activities offered by a municipality, community centre, or leisure trust. The role combines programme design and scheduling with hiring instructors, managing registrations, and keeping activities safe. Evenings, weekends, and seasonal peaks around school holidays are normal.
Certificate or college diplomaCommunity, social and public services
Home support workers visit clients in their own homes to help with personal care, meals, mobility, medication reminders, and light housekeeping. Visits are scheduled back to back across a travel route, and most of each visit is spent alone with the client. The work is physical, personal, and often the main human contact in that person's day.
Short course or on-the-job trainingCommunity, social and public services
Developmental service workers support people with intellectual or developmental disabilities to live, work, and take part in their communities. The role covers personal care, skills teaching, behaviour support, and advocacy, usually in group homes, day programmes, or supported employment. Consistency and detailed documentation matter, because support plans are followed by a whole team across shifts.
Certificate or college diplomaCommunity, social and public services