Search specific job titles, aliases, work contexts, or fields. Every card opens a full occupation page and points to its career family and practical learning connections.
Families organize the directory without pretending that one broad pathway is a specific occupation. Choose any family to narrow the published list below.
Case managers hold a caseload of clients and keep each person's plan moving across the services they need. Rather than delivering therapy or care directly, the job is assessment, referral, chasing other agencies, and documenting what was agreed and what actually happened. Much of the day is spent on the phone, in shared systems, and in review meetings.
Varies by employer or jurisdictionCommunity, social and public services
Housing support workers help people find accommodation and keep it: dealing with applications, arrears, landlords, and the problems that put a tenancy at risk. Some posts are based in shelters or supported housing; others are outreach roles that visit tenants at home. Waiting lists are usually long, so a large part of the job is managing expectations honestly while chasing every option that exists.
Certificate or college diplomaCommunity, social and public services
Settlement workers help newcomers and refugees get established: documents, housing, school enrolment, health coverage, language classes, and understanding how local systems work. The role is part caseworker, part interpreter of bureaucracy, and often involves clients who have experienced displacement or trauma. Additional languages and lived migration experience are genuinely useful here.
Certificate or college diplomaCommunity, social and public services
Benefits caseworkers decide and administer income support claims, applying detailed eligibility rules to the evidence a claimant provides. The work is high-volume, rule-bound, and scrutinised: decisions can be appealed, and errors have direct consequences for people's income. Interviews are often difficult, because the answer is frequently no or not yet.
Certificate or college diplomaCommunity, social and public services
Volunteer coordinators recruit, screen, train, and schedule the unpaid people an organisation depends on, and keep them wanting to come back. It is a human resources role for a workforce that can leave at any time, so recognition and good rostering matter as much as compliance. Screening checks, training records, and insurance requirements sit underneath all of it.
Certificate or college diplomaCommunity, social and public services
Funeral directors arrange and run funerals: meeting families, handling the deceased, filing legal paperwork, and coordinating everything the service requires. It is a logistics and compliance job carried out under emotional pressure and to an exact schedule, with no room to be late or wrong. Calls come at any hour and the work involves direct contact with the dead.
Certificate or college diplomaCommunity, social and public services
Librarians select, organise, and make collections findable, and help people search for and evaluate information. Public library work also involves programming, digital access, and supporting community members who have nowhere else to go for help. Behind the desk sit cataloguing standards, licensing negotiations, and collection budgets.
Postgraduate or professional degreeCommunity, social and public services
Library technicians keep the library running day to day: circulation, cataloguing support, processing new items, shelving, and answering the questions that come to the desk. The work is detail-heavy and system-driven, with library management software at the centre of it. It is also public-facing, including with users who need patience and help.
Certificate or college diplomaCommunity, social and public services
