Occupation
UX researcher
UX researchers plan and run studies that tell a product team what people actually do and where they get stuck. Methods range from moderated interviews and usability tests to surveys and analysis of behavioural data, and the output is evidence a team can act on rather than opinion.
Also known as: User researcher · Design researcher
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Occupation content
Part of Arts, design, media and communications
A visual day in the work
What the work involves
Turn a team's open question into a research plan with a defensible method
Recruit and screen participants, and handle consent and privacy properly
Moderate interviews, usability sessions, or diary studies
Analyse transcripts and behavioural data for patterns rather than anecdotes
Present findings and recommendations to designers, engineers, and stakeholders
Keep a searchable repository of past studies so findings get reused
Entry-route stepper
How people commonly enter
Bachelor's or postgraduate degree in psychology, human factors, anthropology, or a related field
Certificate or short course in user research alongside a portfolio of studies
Transfer from UX design, market research, data analysis, or customer support
Typical training: Bachelor's degree
Licensing: Not typically licensed
Work-context map
Typical work context
- Team based
- Remote capable
- Desk based
- Works independently
Team based · Remote capable · Desk based · Works independently
Related interests
- Investigative (analytical)
- Social (helping)
- Artistic (creative)
Investigative (analytical) · Social (helping) · Artistic (creative)
Related aptitude preparation
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Skills to practise
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