Occupation

Shipping and receiving clerk

Shipping and receiving clerks control the paperwork and system records for goods entering and leaving a site. They check what arrived against what was ordered, prepare despatch documents and carrier labels, and chase up shortages and damage. The role sits between the warehouse floor and the office, and small documentation errors create large downstream problems.

Also known as: Shipper-receiver · Despatch clerk · Goods-in clerk · Traffic clerk

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Occupation content

Part of Supply chain, transport and logistics

A visual day in the work

What the work involves

  1. Match inbound deliveries to purchase orders and packing lists and record discrepancies.

  2. Book receipts into the warehouse or inventory system and route stock to storage.

  3. Prepare bills of lading, packing lists, and carrier labels for outbound shipments.

  4. Arrange collections with carriers and confirm booking references and dock times.

  5. File claims for damaged or missing goods and follow them through to resolution.

  6. Keep shipment records, customs paperwork, and proof-of-delivery files in order.

Entry-route stepper

How people commonly enter

  1. Direct entry from a warehouse or administrative role with on-the-job training on the site's systems.

  2. A college certificate in logistics, supply chain, or business administration.

  3. A short course in shipping documentation or transport administration.

Typical training: Short course or on-the-job training

Licensing: Not typically licensed

Work-context map

Typical work context

  • Warehouse
  • Team based
  • Predictable routine
  • Desk based
  • Shift work

Warehouse · Team based · Predictable routine · Desk based · Shift work

Related interests

  • Conventional (organizing)
  • Realistic (hands-on)

Conventional (organizing) · Realistic (hands-on)

Related aptitude preparation

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Skills to practise

Practice suites

Related learning

Family-level learning links for Supply chain, transport and logistics.

Official sources

Labour-market facts such as pay and employment projections are not reproduced here. Open an official source below for figures, with its own geography and reference period.

Labour-market context (not part of exploration match)

This is broad family-level context for Supply chain, transport and logistics in Canada, not a figure for Shipping and receiving clerk. It does not affect matching scores and is not an eligibility determination.

This is a broad Supply chain, transport and logistics family. Explore the official profile for the chosen occupation; entry education and training can differ within the family.

Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period

Supply chain, transport and logistics: education pathways

Some roles in Supply chain, transport and logistics may be regulated. Confirm whether the specific role requires registration, certification, or a jurisdiction-specific licence.

Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period

Supply chain, transport and logistics: licensing

Explore Canada's official sources

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