Occupation
Revenue officer
Revenue officers work for a tax or revenue authority on accounts that are outstanding or disputed. They contact the person or business responsible, establish what is owed and why it has not been paid, and arrange a resolution within the powers the legislation gives them.
Also known as: Tax officer · Collections officer · Revenue agent
Occupation content
Part of Government, policy and administration
What the work involves
- Review account histories and filings to establish the current position on a file.
- Contact taxpayers and businesses to discuss outstanding amounts and obligations.
- Negotiate payment arrangements within the authority's published policies.
- Explain rights, obligations, and appeal routes to the person on the other end.
- Refer files for enforcement action or specialist review where a resolution fails.
- Document every contact and decision so the file supports later review or appeal.
How people commonly enter
- A bachelor's degree or college diploma in accounting, business, economics, or public administration.
- Direct entry through a revenue agency recruitment process with in-house training.
- Progression from a call centre, client services, or processing role in the same agency.
- Movement from a credit, collections, or bookkeeping position in the private sector.
Typical training: Bachelor's degree
Licensing: Not typically licensed
Pathways: Common in public service
Typical work context
Desk based · Public facing · High responsibility · Predictable routine
Related interests
Conventional (organizing) · Enterprising (leading) · Investigative (analytical)
Related aptitude preparation
These are preparation links only. They do not measure eligibility for this occupation and no score here qualifies or disqualifies anyone.
Skills to practise
Practice suites
Related learning
Family-level learning links for Government, policy and administration.
Official sources
Labour-market facts such as pay and employment projections are not reproduced here. Open an official source below for figures, with its own geography and reference period.
- O*NET OnLine — occupation search: revenue agent · United States
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- Canada Job Bank — Search job profiles (search: revenue officer) · Canada
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- USAJOBS — United States federal government hiring portal · United States
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Labour-market context (not part of exploration match)
This is broad family-level context for Government, policy and administration in Canada, not a figure for Revenue officer. It does not affect matching scores and is not an eligibility determination.
This is a broad Government, policy and administration family. Explore the official profile for the chosen occupation; entry education and training can differ within the family.
Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period
Government, policy and administration: education pathways
Some roles in Government, policy and administration may be regulated. Confirm whether the specific role requires registration, certification, or a jurisdiction-specific licence.
Canada Job Bank Career Planning · Canada · Current official profile; consult source for its release period
Government, policy and administration: licensing
Find jobs
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- Search Canada Job Bank · Canada
- Search USAJOBS · United States federal
- Search EURES · European Union / EEA
- Search Indeed · International (choose location on Indeed)