Occupation

Records management officer

Records management officers decide how an organization's records are classified, stored, retrieved, and eventually destroyed or preserved. They build and maintain retention schedules, and make sure the organization can find what it is legally required to keep and dispose of what it is entitled to remove.

Also known as: Records manager · Information management officer · Records analyst

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Occupation content

Part of Government, policy and administration

A visual day in the work

What the work involves

  1. Maintain the classification scheme and retention schedule covering the organization's records.

  2. Advise business units on how to file, name, and store records correctly.

  3. Run scheduled disposition, transferring records for archiving or authorised destruction.

  4. Support search and retrieval for audits, access requests, and legal proceedings.

  5. Configure and monitor electronic document and records management systems.

  6. Train staff on recordkeeping obligations and check compliance across teams.

Entry-route stepper

How people commonly enter

  1. A college diploma or degree in information management, library studies, or archives.

  2. A records and information management certification from a professional association.

  3. Progression from an administrative, registry, or document control position.

  4. Movement from an archives, privacy, or compliance function in the same organization.

Typical training: Certificate or college diploma

Licensing: Certification common, not usually required

Pathways: Common in public service

Work-context map

Typical work context

  • Desk based
  • Quiet focus
  • Predictable routine
  • Team based

Desk based · Quiet focus · Predictable routine · Team based

Related interests

  • Conventional (organizing)
  • Investigative (analytical)

Conventional (organizing) · Investigative (analytical)

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