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Patrols an assigned area, responds to emergency and non-emergency calls, and enforces criminal and traffic law. Much of the work is talking to people in stressful situations, establishing what happened, and deciding what the law and service policy allow. Reports, disclosure, and court attendance take up a large share of the shift.
Varies by employer or jurisdictionPublic safety, defence and emergency response
Polices a public transit system (stations, platforms, vehicles, and rights of way) responding to incidents and enforcing transit and criminal law. Patrols move constantly across the network, often alone or in pairs, and a large share of contacts involve vulnerable passengers rather than offenders.
Varies by employer or jurisdictionPublic safety, defence and emergency response
Supervises people held in a jail, prison, or remand centre and keeps the unit safe for residents and staff alike. The role mixes routine counts, searches, and escorts with de-escalation, observation, and detailed record-keeping. Relationships and consistency do more of the work than force does.
Varies by employer or jurisdictionPublic safety, defence and emergency response
Screens travellers and goods arriving at airports, land crossings, and marine ports, applying customs and immigration law to decide what may enter. Officers question travellers, examine documents, baggage, and cargo, and refer cases for secondary examination or enforcement. Decisions are made quickly and have to be defensible afterwards.
Varies by employer or jurisdictionPublic safety, defence and emergency response
Leads and administers a military unit, planning tasks, directing subordinates, and carrying responsibility for their training, welfare, and safety. Officers specialize into a branch such as combat arms, logistics, engineering, intelligence, or a professional service. Postings move regularly and deployment is part of the commitment.
Bachelor's degreePublic safety, defence and emergency response
Keeps courthouses safe by screening people at entry, supervising those in custody, and maintaining order in courtrooms. Officers escort prisoners between cells, courtrooms, and transport, and respond to disturbances and medical events in the building. Much of the day is routine, punctuated by high-stakes moments.
Short course or on-the-job trainingPublic safety, defence and emergency response
Holds limited peace officer authority granted by a police service or public body for a defined setting such as transit, a campus, a hospital, or a courthouse. Duties sit between security work and full policing, and the powers attached to the appointment vary widely. The appointment is tied to the employer and the location it covers.
Varies by employer or jurisdictionPublic safety, defence and emergency response
Call centre agents work a queue of inbound or outbound calls, following scripts or standard procedures set by the employer. Between calls they update records, and the shape of the day is set by call volumes, scheduled breaks, and quality monitoring.
Short course or on-the-job trainingRetail, sales and customer experience
Inside sales representatives sell from an office or from home rather than by visiting customers. They work leads and existing accounts by phone, email, and video call, prepare quotes, and move opportunities through to a confirmed order.
Short course or on-the-job trainingRetail, sales and customer experience
Outside sales representatives sell face to face, travelling a territory to meet buyers at their own premises. They demonstrate products, negotiate terms within limits their employer sets, and keep long-running accounts alive between orders.
Varies by employer or jurisdictionRetail, sales and customer experience
Automotive sales consultants sell new or used vehicles from a dealership. They match what a buyer needs and can afford to the stock on the lot, arrange test drives, and take the customer through trade-in, financing, and delivery paperwork.
Short course or on-the-job trainingRetail, sales and customer experience
Telemarketers make outbound calls to promote a product, service, or campaign, working from a supplied contact list and an approved script. Much of the job is handling rejection efficiently and recording the outcome of every call accurately.
Short course or on-the-job trainingRetail, sales and customer experience