Published occupation directory
Search specific job titles, aliases, work contexts, or fields. Every card opens a full occupation page and points to its career family and practical learning connections.
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Families organize the directory without pretending that one broad pathway is a specific occupation. Choose any family to narrow the published list below.
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Showing 1–5 of 5 published occupations · page 1 of 1
Retail, sales and customer experience
Customer service representatives answer questions and settle problems for customers by phone, email, chat, or across a counter. They look up account and order records, explain policy in plain language, arrange remedies such as replacements or credits, and write up what happened.
Retail, sales and customer experience
Technical customer support representatives help customers get a product or service working again. They diagnose faults over phone, chat, or a ticketing system, walk users through fixes step by step, and hand genuine defects to engineering or field service with the evidence attached.
Retail, sales and customer experience
Complaint resolution specialists take the cases front-line staff could not settle. They investigate what actually happened, weigh the customer's account against records and policy, decide on a remedy within their authority, and explain the decision in writing.
Retail, sales and customer experience
Property managers look after buildings on behalf of their owners. They collect rent, arrange repairs and maintenance, deal with tenant issues, and keep the property meeting the safety and tenancy rules that apply where it sits.
Retail, sales and customer experience
Leasing consultants fill vacant rental units. They show apartments or commercial space to prospective tenants, explain the terms, take applications, and complete the paperwork that starts a tenancy.
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