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Human resources generalists handle the full range of employment matters for a group of staff: recruitment support, onboarding, policy questions, absence, performance issues, and record-keeping. The work requires discretion, because much of it involves sensitive personal circumstances. Advice has to be grounded in the employer's policy and the applicable employment framework rather than personal opinion.
Bachelor's degreeBusiness, consulting and entrepreneurship
Human resources managers lead the HR function for an organisation or division, setting policy, overseeing the HR team, and advising senior leaders on workforce decisions. They carry responsibility for the harder cases: restructures, complex disputes, and compliance with employment obligations. The role balances employee interests against organisational constraints, and both sides notice which way it leans.
Bachelor's degreeBusiness, consulting and entrepreneurship
Learning and development specialists work out what employees need to be able to do, then design and deliver the training that closes the gap. The role spans needs analysis, course and material design, facilitation, and evaluating whether the learning changed anything in practice. Some of the job is persuading managers that training is not the answer to every problem.
Bachelor's degreeBusiness, consulting and entrepreneurship
