Tourism operations

About this practice suite

This suite prepares candidates for tourism operations selection in the retail, hospitality, travel, tourism, and service sector with 5 skill areas: planning and scheduling exercises, situational judgment, problem solving, multitasking and monitoring and numerical reasoning. Every question was written by Novus editors for this suite — none are taken from live or leaked exams — and the full bank holds 52 scored questions across three modes, plus 8 reserve questions used to vary repeat attempts. Answer keys never ship to the browser: your answers are scored server-side, and results stay on your device.

Skills this suite practises

• Planning and scheduling exercises — Resources, dependencies, deadlines, constraints, and contingency planning.
• Situational judgment — Evaluating workplace responses against role-relevant principles.
• Problem solving — Selecting methods, combining information, troubleshooting, and reaching practical solutions.
• Multitasking and monitoring — Tracking multiple streams, priorities, alerts, and changing conditions.
• Numerical reasoning — Arithmetic, fractions, percentages, ratios, rates, estimation, word problems, and number relationships.

Sample questions from the guided bank

Two of the 10 guided-practice questions, shown exactly as they appear in a session. Answers and explanations are not printed here — keys stay on the server — so open guided practice to answer them and see how you did.

1. Coach pickup is 08:15; attraction entry is timed at 09:30; drive is 40 minutes. Latest safe depart buffer habit?

   • A. Plan depart by ~08:40 with loading time included—do not cut it to bare drive minutes
   • B. Leave at 09:20 and hope
   • C. Skip the timed entry
   • D. Ignore traffic entirely

2. Supplier museum radio fails; 28 guests are waiting at security. Best day-of move?

   • A. Leave guests unattended
   • B. Keep the group intact, use backup brief/comms, and escalate to the supplier contact while protecting timing
   • C. Cancel the whole tour silently
   • D. Send guests to explore alone citywide

Practice modes and timing

Guided practice is untimed-feeling and instructional; the mini-test is a short timed check; the full simulation mirrors a complete sitting. All three draw on separate question sets, so moving up a mode never repeats what you practised.

Study outline

Read the study outline for this suite’s skills, timings, and recommended lessons on one printable page, or download its standalone HTML file. The printable page can also be saved as a PDF from your browser.