Retail banking practice questions

About this practice suite

This suite prepares candidates for retail banking selection in the finance, accounting, banking, and insurance sector with 5 skill areas: situational judgment, numerical reasoning, attention and concentration, safety judgment and verbal reasoning. Every question was written by Novus editors for this suite (none are taken from live or leaked exams), and the full bank holds 52 scored questions across three modes, plus 8 reserve questions used to vary repeat attempts. Answer keys never ship to the browser: your answers are scored server-side, and results stay on your device.

Skills this suite practises

• Situational judgment: Evaluating workplace responses against role-relevant principles.
• Numerical reasoning: Arithmetic, fractions, percentages, ratios, rates, estimation, word problems, and number relationships.
• Attention and concentration: Sustained focus, selective attention, and accuracy under time pressure.
• Safety judgment: Hazard recognition, safe sequencing, escalation, and risk controls.
• Verbal reasoning: Drawing conclusions from written information without relying on outside assumptions.

Sample questions from the guided bank

Two of the 10 guided-practice questions, shown exactly as they appear in a session. Answers and explanations are not printed here, because keys stay on the server. Open guided practice to answer them and see how you did.

1. KYC in retail banking educationally means staff should:

   • A. Skip ID for friendly locals
   • B. Share IDs on social media
   • C. Verify customer identity and understand the relationship purpose per policy
   • D. Only KYC corporate clients

2. A customer asks you to open an account in a relative's name using the relative's ID without them present. Best action?

   • A. Refuse; identity verification requires the rightful customer per policy
   • B. Open it to hit sales targets
   • C. Use a photocopy from a phone
   • D. Let the relative sign later unsigned

Practice modes and timing

Guided practice is untimed-feeling and instructional; the mini-test is a short timed check; the full simulation mirrors a complete sitting. All three draw on separate question sets, so moving up a mode never repeats what you practised.

Study outline

Read the study outline for this suite’s skills, timings, and recommended lessons on one printable page, or take the full study guide away as a PDF, a spreadsheet, plain text, or HTML. Each download contains every skill’s complete lesson, not a list of links.

• Download full study guide (HTML) Opens in any browser, works offline.
• Download full study guide (PDF) Paginated, print-ready, opens anywhere.
• Download full study guide (CSV (spreadsheet)) Opens in a spreadsheet, one row per item.
• Download full study guide (Plain text) Plain text for notes apps and screen readers.