Written communication: full practice bank: open practice pack: learner worksheet

1. written-communication-s01-q01

Which word is spelled correctly?

1. Seperate
2. Separate
3. Seperete
4. Separete

Answer:

2. written-communication-s01-q02

Which word is spelled correctly?

1. Definately
2. Definitly
3. Definitely
4. Definetely

Answer:

3. written-communication-s01-q03

Which word is spelled correctly?

1. Accommodate
2. Accomodate
3. Acommodate
4. Accommadate

Answer:

4. written-communication-s01-q04

Which word is spelled correctly?

1. Neccessary
2. Necessery
3. Neccesary
4. Necessary

Answer:

5. written-communication-s01-q05

Which word is spelled correctly?

1. Embarass
2. Embarrass
3. Embarras
4. Embbarass

Answer:

6. written-communication-s01-q06

Which word is spelled correctly?

1. Occurrence
2. Occurence
3. Occurrance
4. Ocurrence

Answer:

7. written-communication-s01-q07

Which spelling completes the sentence: "Did you ___ my email yesterday?"

1. recieve
2. receeve
3. receve
4. receive

Answer:

8. written-communication-s01-q08

Which is the standard British spelling?

1. Color
2. Colur
3. Colour
4. Coulor

Answer:

9. written-communication-s01-q09

Which word is spelled correctly?

1. Enviroment
2. Environment
3. Enviornment
4. Environmant

Answer:

10. written-communication-s01-q10

Which word is spelled correctly?

1. Mispell
2. Misspel
3. Mispel
4. Misspell

Answer:

11. written-communication-s02-q01

Which sentence uses the apostrophe correctly?

1. The dog wagged it's tail.
2. Its going to rain soon.
3. The dog wagged its tail.
4. The dog wagged its' tail.

Answer:

12. written-communication-s02-q02

Which sentence is punctuated correctly?

1. Before we left, we locked the office.
2. Before we left we locked, the office.
3. Before, we left we locked the office.
4. Before we left we locked the office,

Answer:

13. written-communication-s02-q03

Which list is punctuated correctly?

1. We need pens, paper and, folders.
2. We need pens paper and folders.
3. We need, pens, paper and folders.
4. We need pens, paper and folders.

Answer:

14. written-communication-s02-q04

Which version correctly joins these two complete sentences?

1. The report is late, we must apologise.
2. The report is late; we must apologise.
3. The report is late we must apologise.
4. The report is late; and, we must apologise.

Answer:

15. written-communication-s02-q05

Which sentence is punctuated correctly?

1. Have you sent the invoice?
2. Have you sent the invoice.
3. Have you sent the invoice,
4. Have you sent, the invoice?

Answer:

16. written-communication-s02-q06

Several teachers share one staff lounge. Which phrase shows this possession correctly?

1. The teachers lounge
2. The teacher's lounge
3. The teachers' lounge
4. The teachers lounge'

Answer:

17. written-communication-s02-q07

Which sentence uses the colon correctly?

1. The box contains: pens, tape and glue.
2. The box contains three items: pens, tape and glue.
3. The box: contains three items, pens, tape and glue.
4. The box contains three items; pens, tape and glue.

Answer:

18. written-communication-s02-q08

Which sentence punctuates the interrupting word "however" correctly?

1. The venue however, was too small.
2. The venue, however was too small.
3. The venue however was too small.
4. The venue, however, was too small.

Answer:

19. written-communication-s02-q09

Which sentence is written correctly?

1. You're going to enjoy this course.
2. Your going to enjoy this course.
3. Youre going to enjoy this course.
4. Your'e going to enjoy this course.

Answer:

20. written-communication-s02-q10

Which phrase uses hyphens correctly?

1. A five-years-old policy
2. A five year old policy
3. A five-year-old policy
4. A five-year old policy

Answer:

21. written-communication-s03-q01

Complete the sentence: "The list of candidates ___ on the desk."

1. are
2. were
3. have been
4. is

Answer:

22. written-communication-s03-q02

Complete the sentence: "Neither of the printers ___ working."

1. are
2. is
3. were
4. have been

Answer:

23. written-communication-s03-q03

Complete the sentence: "Each of the students ___ a laptop."

1. has
2. have
3. are having
4. were having

Answer:

24. written-communication-s03-q04

Complete the sentence: "By the time the courier arrived, the parcel ___ ready for an hour."

1. was being
2. is
3. had been
4. has been

Answer:

25. written-communication-s03-q05

Complete the sentence: "She ___ in Leeds since 2019."

1. lives
2. lived
3. has lived
4. is living

Answer:

26. written-communication-s03-q06

Complete the sentence: "The manager asked Priya and ___ to draft the notice."

1. I
2. me
3. myself
4. she

Answer:

27. written-communication-s03-q07

Complete the sentence: "If the client ___ earlier, we would have booked the larger room."

1. called
2. would call
3. calls
4. had called

Answer:

28. written-communication-s03-q08

Which sentence is grammatically correct?

1. There are fewer errors in this draft.
2. There is fewer errors in this draft.
3. There are less errors in this draft.
4. There is less errors in this draft.

Answer:

29. written-communication-s03-q09

Complete the sentence: "She has ___ the letter already."

1. wrote
2. written
3. writed
4. writing

Answer:

30. written-communication-s03-q10

Complete the sentence: "Neither the manager nor the assistants ___ available."

1. were
2. was
3. is
4. has been

Answer:

31. written-communication-s04-q01

Complete the sentence: "The new policy will ___ every department."

1. affect
2. effect
3. effectuate
4. afflict

Answer:

32. written-communication-s04-q02

Complete the sentence: "The change had little ___ on sales."

1. affect
2. afflict
3. effect
4. effection

Answer:

33. written-communication-s04-q03

Complete the sentence: "___ going to be a long meeting."

1. Its
2. It's
3. Its'
4. Their

Answer:

34. written-communication-s04-q04

Complete the sentence: "The clients left ___ coats in reception."

1. there
2. they're
3. theyre
4. their

Answer:

35. written-communication-s04-q05

Complete the sentence: "The wine ___ the meal perfectly."

1. complimented
2. complamented
3. complemanted
4. complemented

Answer:

36. written-communication-s04-q06

Complete the sentence: "He refused to sign on ___."

1. principle
2. principal
3. princible
4. principel

Answer:

37. written-communication-s04-q07

Complete the sentence: "Take my ___: proofread before you send."

1. advise
2. advize
3. advice
4. adviece

Answer:

38. written-communication-s04-q08

Complete the sentence: "Please ___ that the door is locked before leaving."

1. assure
2. ensure
3. insure
4. unsure

Answer:

39. written-communication-s04-q09

In British English, which word completes the sentence correctly: "You should ___ your presentation before Friday."?

1. practice
2. practicing
3. practises
4. practise

Answer:

40. written-communication-s04-q10

Complete the sentence: "Order more envelopes from the ___ cupboard."

1. stationary
2. stationairy
3. stationery
4. stationry

Answer:

41. written-communication-s05-q01

Which of these is a complete sentence?

1. Because the meeting ran late.
2. The meeting ran late.
3. Running late again the meeting.
4. Although the meeting late.

Answer:

42. written-communication-s05-q02

Which of these is a sentence fragment?

1. The lift is broken.
2. We took the stairs.
3. It was quicker.
4. Which surprised everyone.

Answer:

43. written-communication-s05-q03

Which sentence contains a comma splice?

1. The train was delayed, so we waited inside.
2. Because the train was delayed, we waited inside.
3. The train was delayed, we waited inside.
4. The train was delayed; we waited inside.

Answer:

44. written-communication-s05-q04

Which revision best fixes the comma splice: "The printer jammed, nobody noticed until noon."?

1. The printer jammed, but nobody noticed until noon.
2. The printer jammed nobody noticed until noon.
3. The printer, jammed, nobody noticed until noon.
4. The printer jammed, nobody, noticed until noon.

Answer:

45. written-communication-s05-q05

Which revision fixes the dangling modifier in: "Walking into the office, the smell of paint was overwhelming."?

1. Walking into the office, the paint smelled overwhelming.
2. Walking into the office, I found the smell of paint overwhelming.
3. The smell of paint, walking into the office, was overwhelming.
4. Walking, into the office the smell of paint was overwhelming.

Answer:

46. written-communication-s05-q06

Which sentence clearly means that she answered almost all of the questions?

1. She nearly answered every question.
2. Nearly she answered every question.
3. She answered every nearly question.
4. She answered nearly every question.

Answer:

47. written-communication-s05-q07

Which sentence places "only" so that it strictly limits what was checked, the invoices and nothing else?

1. The assistant checked only the invoices.
2. Only the assistant checked the invoices.
3. The assistant checked the only invoices.
4. The assistant only checked the invoices.

Answer:

48. written-communication-s05-q08

Which is the best single sentence combining: "The intern drafted the notice." and "The manager approved it."?

1. The intern drafted the notice, the manager approved it.
2. The intern drafted the notice the manager approved it.
3. The intern drafted the notice, and the manager approved it.
4. The intern drafted the notice and, the manager approved it.

Answer:

49. written-communication-s05-q09

Which sentence attaches its dependent clause correctly?

1. Although the budget was cut. The project continued.
2. Although the budget was cut the project, continued.
3. The project continued although, the budget was cut.
4. Although the budget was cut, the project continued.

Answer:

50. written-communication-s05-q10

What does the fragment "When the files arrived." need in order to become a complete sentence?

1. A comma
2. A main clause
3. A question mark
4. Another dependent clause

Answer:

51. written-communication-s06-q01

Which is the most concise revision of: "At this point in time, we are currently reviewing the proposal."?

1. At this time we are currently reviewing the proposal.
2. At this point in time we review the proposal.
3. We are reviewing the proposal.
4. We are, at this point, currently reviewing the proposal now.

Answer:

52. written-communication-s06-q02

Which phrase contains a redundancy?

1. Advance planning
2. Quarterly report
3. Signed contract
4. Spare key

Answer:

53. written-communication-s06-q03

Which single word best replaces the phrase "due to the fact that"?

1. Meanwhile
2. Regarding
3. However
4. Because

Answer:

54. written-communication-s06-q04

Which sentence is written in the active voice?

1. The invoice was approved by the manager.
2. The manager approved the invoice.
3. The invoice has been approved.
4. Approval of the invoice was given.

Answer:

55. written-communication-s06-q05

Which is the most direct revision of: "It is recommended that submission of the form be completed by staff before Friday."?

1. It is recommended the form's submission be completed before Friday by staff.
2. Submission of the form should be completed before Friday.
3. Staff should submit the form before Friday.
4. The form, before Friday, should be submitted by staff.

Answer:

56. written-communication-s06-q06

Which is the clearest instruction?

1. Label each box with its contents.
2. Boxes are to be labelled with respect to the matter of their contents.
3. The labelling of each box should be conducted contents-wise.
4. It is necessary that box labelling regarding contents occurs.

Answer:

57. written-communication-s06-q07

Which single word best replaces the phrase "in the event that"?

1. When
2. If
3. Unless
4. Whereas

Answer:

58. written-communication-s06-q08

Which revision removes all the redundant wording from: "Please refer back to the original source document."?

1. Please refer back to the original source.
2. Please refer back to the source document.
3. Please refer to the original source document.
4. Please refer to the source document.

Answer:

59. written-communication-s06-q09

Which is the most direct version?

1. We decided to postpone the launch.
2. We made a decision to postpone the launch.
3. A decision was made by us to postpone the launch.
4. The making of a decision on postponing the launch occurred.

Answer:

60. written-communication-s06-q10

Which sentence communicates most clearly to a general audience?

1. We'll leverage synergies to optimise stakeholder touchpoints.
2. We'll actionize our learnings going forward.
3. We'll work with partners to improve the service.
4. We'll operationalise cross-functional alignment.

Answer:

61. written-communication-s07-q01

Which opening line is most appropriate for a formal complaint email to a supplier?

1. Hey guys, bit of a problem here!
2. TO WHOEVER READS THIS: FIX IT.
3. yo, the order's wrong again lol
4. I am writing to raise a concern about our most recent order.

Answer:

62. written-communication-s07-q02

A letter opens "Dear Ms Patel". Which sign-off follows British convention?

1. Yours faithfully
2. Yours sincerely
3. Cheers
4. Later

Answer:

63. written-communication-s07-q03

Which sentence delivers bad news to a customer while keeping a professional tone?

1. Unfortunately, we are unable to refund this item, but we can offer an exchange.
2. It's not our problem the item broke.
3. Refunds are for careful customers only.
4. You should have read the policy properly.

Answer:

64. written-communication-s07-q04

Which sentence is most suitable for an announcement to all staff across every level of seniority?

1. As per my last correspondence, kindly revert at the earliest.
2. u all need to send the forms asap
3. Please send your completed forms to HR by Friday.
4. It is incumbent upon each employee to effectuate form submission.

Answer:

65. written-communication-s07-q05

Which rewrite best softens this blunt line to a client: "Your figures are wrong."?

1. There appear to be some discrepancies in the figures. Could we review them together?
2. Your figures are wrong, unfortunately.
3. Wrong figures again: please fix.
4. The figures are wrong; kindly correct them at once.

Answer:

66. written-communication-s07-q06

Which apology to a customer is most effective?

1. Mistakes happen; that's life.
2. We apologise if you feel there was a problem.
3. Sorry!!!
4. We are sorry for the delay to your order and have dispatched a replacement today.

Answer:

67. written-communication-s07-q07

Which phrase is too informal for a written business report?

1. A significant increase
2. A massive jump
3. A notable rise
4. A marked improvement

Answer:

68. written-communication-s07-q08

A website outage must be explained to non-technical customers. Which explanation fits the audience best?

1. The DNS resolver failed over incorrectly after the BGP reroute.
2. The infrastructure experienced cascading packet loss.
3. A technical fault briefly stopped our website from loading; it is now fixed.
4. Root cause: misconfigured failover in the resolver fleet.

Answer:

69. written-communication-s07-q09

Which sentence is appropriately neutral for formal meeting minutes?

1. Dave rambled on about the budget forever.
2. The budget discussion was a total waste of time.
3. The committee discussed the budget and deferred a decision to March.
4. Budget stuff got talked about, decision later I guess.

Answer:

70. written-communication-s07-q10

In British letter-writing convention, when is "Yours faithfully" used?

1. When the recipient is named in the greeting
2. When the letter opens "Dear Sir or Madam"
3. Only in emails, never printed letters
4. Only when writing to close colleagues

Answer:

71. written-communication-s08-q01

Proofread: "The committee have issued it's final report." What needs correcting?

1. "it's" should be "its"
2. "committee" should be "comittee"
3. "final" should be "finale"
4. Nothing: the sentence is correct

Answer:

72. written-communication-s08-q02

Which sentence contains a subject–verb agreement error?

1. The reports are ready.
2. The manager writes clearly.
3. The invoices was posted yesterday.
4. The team meets on Mondays.

Answer:

73. written-communication-s08-q03

Proofread: "Please find attached the minuets from Tuesday's meeting." What is the error?

1. "attached" should be "atached"
2. "minuets" should be "minutes"
3. "Tuesday's" should be "Tuesdays"
4. Nothing: the sentence is correct

Answer:

74. written-communication-s08-q04

How many spelling errors does this sentence contain? "The recieved goods were placed in the warehouse untill the manger arrived."

1. 0
2. 1
3. 2
4. 3

Answer:

75. written-communication-s08-q05

Which sentence is completely error-free?

1. Their going to announce the results today.
2. They're going to announce the results today.
3. There going to announce the results today.
4. Theyre going to announce the results today.

Answer:

76. written-communication-s08-q06

Proofread: "The seminar will be held on the 3rd of Febuary at the Grand Hotel, tickets are free." Which pair correctly identifies both errors?

1. "seminar" is misspelled; a question mark is missing
2. "Grand Hotel" should be lower case; "free" is misspelled
3. "Febuary" should be "February"; the comma wrongly joins two complete sentences
4. "held" should be "holded"; "tickets" should be "ticket's"

Answer:

77. written-communication-s08-q07

Which sentence has a punctuation error?

1. We invited the designer, the developer and the writer.
2. The office closes at 5 p.m. on Fridays.
3. Have you booked the room?
4. The clients name was missing from the form.

Answer:

78. written-communication-s08-q08

Proofread: "Between you and I, the deadline seams unrealistic." Which option identifies both errors?

1. "I" should be "me"; "seams" should be "seems"
2. "Between" should be "Among"; "deadline" should be "dead line"
3. "you" should be "yourself"; "unrealistic" should be "unreal"
4. There is only one error in the sentence

Answer:

79. written-communication-s08-q09

Which version of the sentence is completely correct?

1. The principle reason for the delay were the strikes.
2. The principal reason for the delay were the strikes.
3. The principal reason for the delay was the strikes.
4. The principle reason for the delay was the strikes.

Answer:

80. written-communication-s08-q10

Proofread: "Staff must sign in at reception, collect there badge, and returning it before leaving." Which option identifies the errors?

1. Only "reception" is misspelled
2. Only "badge" should be "badges"
3. "sign in" should be "signing in"
4. "there" should be "their", and "returning" should be "return"

Answer:

81. written-communication-s09-q01

Which linking word best completes: "The venue was expensive. ___, we booked it because of its location."

1. Similarly
2. Nevertheless
3. Consequently
4. For example

Answer:

82. written-communication-s09-q02

Which is the best topic sentence for a paragraph about the benefits of cycling to work?

1. Cycling can be dangerous in the rain.
2. Bicycles were invented in the nineteenth century.
3. Many people drive to work every day.
4. Cycling to work benefits both your health and your finances.

Answer:

83. written-communication-s09-q03

Which sentence does NOT belong in a paragraph about reducing office paper use?

1. The office kitchen also needs new mugs.
2. Double-sided printing halves paper consumption.
3. Digital archiving removes the need for printed copies.
4. Staff can share documents through the intranet instead of printing them.

Answer:

84. written-communication-s09-q04

These instructions are scrambled: 1. "Finally, submit the form." 2. "First, download the form." 3. "Then fill in your details." 4. "Next, attach your ID." What is the correct order?

1. 2, 4, 3, 1
2. 3, 2, 4, 1
3. 2, 3, 4, 1
4. 1, 2, 3, 4

Answer:

85. written-communication-s09-q05

Which connective best completes: "___ the survey closed early, the response rate exceeded expectations."

1. Because
2. Since
3. As a result of
4. Although

Answer:

86. written-communication-s09-q06

Which transition signals that a conclusion is coming?

1. In summary
2. In addition
3. By contrast
4. Meanwhile

Answer:

87. written-communication-s09-q07

A well-structured paragraph should generally contain:

1. As many separate ideas as possible
2. No topic sentence, to keep the reader guessing
3. One main idea supported by related details
4. At least ten sentences

Answer:

88. written-communication-s09-q08

Which word best completes the link between these sentences: "The council rejected the plan. ___ decision surprised local businesses."

1. They're
2. This
3. Those
4. Them

Answer:

89. written-communication-s09-q09

Which sentence best continues the paragraph after: "Remote work has reshaped demand for office space."?

1. Many firms have since reduced their rented floor space.
2. Coffee consumption varies widely across Europe.
3. Office chairs come in many designs.
4. Some employees enjoy gardening at weekends.

Answer:

90. written-communication-s09-q10

Which structure is most logical for a letter of complaint?

1. Request for action → account of the problem → greeting → sign-off
2. Greeting → request for action → account of the problem → sign-off
3. Account of the problem → greeting → request for action → sign-off
4. Greeting → account of the problem → request for action → sign-off

Answer:

91. written-communication-s10-q01

Which sentence has correct parallel structure?

1. The role involves drafting reports, to schedule meetings, and customer calls.
2. The role involves drafting reports, scheduling meetings, and to call customers.
3. The role involves drafting reports, scheduling meetings, and calling customers.
4. The role involves to draft reports, scheduling meetings, and calling customers.

Answer:

92. written-communication-s10-q02

Which revision removes the ambiguity in: "Ana told Maria that she had won the award."?

1. Ana told Maria, 'You have won the award.'
2. Ana told Maria that she, had won the award.
3. Ana told her that she had won the award.
4. She told Maria that she had won the award.

Answer:

93. written-communication-s10-q03

The sentence "When the box hit the shelf, it broke." is ambiguous. Which revision makes clear that the SHELF broke?

1. It broke when the box hit the shelf.
2. When the box hit the shelf, the box broke.
3. When it hit the shelf, the box broke.
4. The shelf broke when the box hit it.

Answer:

94. written-communication-s10-q04

Complete the sentence in formal register: "If I ___ you, I would resend the invoice."

1. was
2. were
3. am
4. be

Answer:

95. written-communication-s10-q05

Choose the best revision of: "There are several factors which must be taken into consideration by managers when they are making decisions about hiring."

1. There are several factors managers must take into consideration when making hiring decisions.
2. Several factors must be taken into consideration by managers making hiring decisions.
3. When making decisions about hiring, there are several factors for managers to consider.
4. Managers must consider several factors when hiring.

Answer:

96. written-communication-s10-q06

Which sentence uses a semicolon with a conjunctive adverb correctly?

1. The shipment was delayed, however; we met the deadline.
2. The shipment was delayed; however, we met the deadline.
3. The shipment was delayed however; we met the deadline;
4. The shipment was delayed; However we met the deadline.

Answer:

97. written-communication-s10-q07

Which sentence implies the company has only ONE warehouse?

1. Our warehouse, which is in Leeds, flooded last week.
2. Our warehouse that is in Leeds flooded last week.
3. One of our Leeds warehouses flooded last week.
4. Our warehouses in Leeds flooded last week.

Answer:

98. written-communication-s10-q08

Which revision best fixes the faulty comparison in: "The average salary in Leeds is higher than London."?

1. The average salary in Leeds is more higher than London.
2. The average salary in Leeds is higher than London is.
3. The average salary in Leeds is higher than that in London.
4. The average salary in Leeds is higher, than London.

Answer:

99. written-communication-s10-q09

Which sentence maintains a consistent point of view throughout?

1. One should check your drafts before you send them.
2. You should check your drafts before you send them.
3. One should check their drafts before you send them.
4. You should check one's drafts before they send them.

Answer:

100. written-communication-s10-q10

Which version is correct, concise and unambiguous?

1. Each of the applicants were asked to bring their certificates, which was checked at the desk.
2. Each applicant was asked to bring their certificates, which the desk checked them.
3. Each applicant was asked to bring their certificates, which were checked at the desk.
4. Each of the applicants was asked to bring certificates which, were checked at the desk.

Answer: