Learn by Novus · Open practice pack v1

Clerical accuracy: full practice bank: open practice pack: learner worksheet

100 untimed questions across 10 authored sections.

This is untimed educational practice for one cognitive skill. It is not a clinical, diagnostic, employment, or professionally recognized assessment, and it does not produce an IQ score or credential.

Learner worksheet

One hundred untimed checking exercises in ten themed sections, from single-field transcription checks to full record audits. Everything you need is shown in each question. Work for accuracy first and let speed build later.

Choose one answer for each item. For a delayed-recall item, read its study text, cover it, and then answer without looking back.

Transcription checking: single fields

Compare an original entry with its typed copy, character by character, and describe exactly what changed.

1. clerical-accuracy-s01-q01

An original surname is recorded as 'Whitaker'. The typed copy reads 'Whittaker'. Which statement describes the difference?

  1. The two entries are identical.
  2. The copy has one extra letter.
  3. The copy is missing a letter.
  4. Two letters in the copy have been swapped.

Answer:

2. clerical-accuracy-s01-q02

An account number is recorded as 4098 3271. The typed copy reads 4098 3721. What type of error has occurred?

  1. No error. The entries match.
  2. A digit has been dropped.
  3. Two digits have been transposed.
  4. A digit has been replaced by a different value.

Answer:

3. clerical-accuracy-s01-q03

Which copy matches the original reference BX-4417-QD exactly?

  1. BX-4417-QD
  2. BX-4471-QD
  3. BX-4417-QB
  4. BXX-4417-QD

Answer:

4. clerical-accuracy-s01-q04

An original postcode is recorded as LS9 8BT. The typed copy reads L59 8BT. What has changed?

  1. Nothing. The entries match.
  2. The space has moved.
  3. The final two letters differ.
  4. A letter has been replaced by a similar-looking digit.

Answer:

5. clerical-accuracy-s01-q05

A telephone number is recorded as 0161 496 0283. The typed copy reads 0161 496 0823. Which statement is correct?

  1. The dialling code differs.
  2. A digit has been dropped from the final block.
  3. Two digits inside the final block have been swapped.
  4. The two entries are identical.

Answer:

6. clerical-accuracy-s01-q06

A date of birth is recorded as 07/11/1994. The typed copy reads 07/11/1949. Which statement is correct?

  1. The last two digits of the year have been reversed.
  2. The day and month have been swapped.
  3. The entries match.
  4. The month has been changed.

Answer:

7. clerical-accuracy-s01-q07

Which copy matches the original address r.ashworth@meadowvale.org exactly?

  1. r.ashwort@meadowvale.org
  2. r.ashworth@meadowvale.org
  3. r.ashworth@meadowvale.orq
  4. r.ashworth@medowvale.org

Answer:

8. clerical-accuracy-s01-q08

An amount is recorded as £1,340.50. The typed copy reads £1,304.50. Which statement is correct?

  1. The entries are identical.
  2. A digit is missing from the copy.
  3. The pence differ.
  4. Two digits before the decimal point have been swapped.

Answer:

9. clerical-accuracy-s01-q09

A supplier contact is recorded as 'MacIntyre'. The typed copy reads 'Macintyre'. Which statement is correct?

  1. The entries are identical.
  2. A letter is missing from the copy.
  3. The capitalisation differs at one letter.
  4. Two letters have been swapped.

Answer:

10. clerical-accuracy-s01-q10

A staff code is recorded as SC-0089-14. The typed copy reads SC-089-14. Which statement is correct?

  1. A character has been dropped from the copy.
  2. A character has been added to the copy.
  3. The entries are identical.
  4. Two characters have been swapped.

Answer:

Filing order: alphabetical and numerical sequencing

Apply strict filing rules to put names, numbers, and dates in the right order. The rule decides, not the impression.

11. clerical-accuracy-s02-q01

Filing by surname in strict alphabetical order, which of these entries is filed first?

  1. Harper, Nina
  2. Hanley, Tom
  3. Hallett, Ruth
  4. Hansen, Ivor

Answer:

12. clerical-accuracy-s02-q02

Sorting the file numbers 4071, 471, 4017, and 4107 into ascending numerical order, which one is filed last?

  1. 4107
  2. 4071
  3. 4017
  4. 471

Answer:

13. clerical-accuracy-s02-q03

This list should be in strict alphabetical order by surname: Abbott, Ruth; Abrams, Leo; Adeyemi, Sara; Adams, Nia; Ainsworth, Paul. Which entry is out of place?

  1. Abrams, Leo
  2. Adeyemi, Sara
  3. Ainsworth, Paul
  4. Adams, Nia

Answer:

14. clerical-accuracy-s02-q04

A filing rule says apostrophes are ignored and the remaining letters are compared as normal. Where does O'Brien file among Oakley, Obara, Ochoa, and Odell?

  1. Before Oakley
  2. Between Obara and Ochoa
  3. Between Oakley and Obara
  4. After Odell

Answer:

15. clerical-accuracy-s02-q05

Sorting the reference numbers 00982, 09082, 00892, and 08920 into ascending order, which one is filed first?

  1. 00892
  2. 00982
  3. 08920
  4. 09082

Answer:

16. clerical-accuracy-s02-q06

Filing by date with the oldest first, which of these entries is filed last?

  1. 30 March 2023
  2. 3 May 2023
  3. 3 March 2024
  4. 13 March 2024

Answer:

17. clerical-accuracy-s02-q07

Filing by surname and then by first name, which of these entries is filed first?

  1. Patel, Amit
  2. Patel, Amara
  3. Patel, Anil
  4. Patel, Anita

Answer:

18. clerical-accuracy-s02-q08

The names Fairbairn, Fairfax, Fairclough, and Fairley are filed in strict alphabetical order. What position does Fairfax take?

  1. First
  2. Second
  3. Third
  4. Fourth

Answer:

19. clerical-accuracy-s02-q09

Files are sorted by letter prefix first and then by number in ascending order. Sorting A12, B7, A7, and B12, which file is placed last?

  1. A7
  2. A12
  3. B7
  4. B12

Answer:

20. clerical-accuracy-s02-q10

Records are filed by department and then by surname, both alphabetically. Which record is filed first?

  1. Finance: Abbott
  2. Estates: Naylor
  3. Estates: Whitfield
  4. Finance: Okoro

Answer:

Form fields and format rules

Each item states a formatting rule in full: judge the entries against that rule alone, not against habit.

21. clerical-accuracy-s03-q01

A membership number must be two capital letters followed by six digits. Which entry follows the rule?

  1. KT094218
  2. K7094218
  3. KTO94218
  4. KT09421

Answer:

22. clerical-accuracy-s03-q02

A form requires dates as DD/MM/YYYY with leading zeros. Which entry is correctly formatted?

  1. 3/7/2026
  2. 03/07/26
  3. 2026/07/03
  4. 03/07/2026

Answer:

23. clerical-accuracy-s03-q03

A reference must be three digits, a hyphen, then four capital letters. Which entry breaks the rule?

  1. 418-KRTM
  2. 907-DLWS
  3. 63-PNQA
  4. 250-HFVB

Answer:

24. clerical-accuracy-s03-q04

Telephone entries must contain digits and single spaces only: no brackets, dashes, or letters. Which entry is acceptable?

  1. (0114) 250 8837
  2. 0114 250 8837
  3. 0114-250-8837
  4. 0114 250 88E7

Answer:

25. clerical-accuracy-s03-q05

A property name field accepts a maximum of twelve characters, counting spaces. Which entry is within the limit?

  1. Ash Terrace
  2. Willowbank House
  3. Fernside Lodge
  4. Harbour Chambers

Answer:

26. clerical-accuracy-s03-q06

An email field requires exactly one @ symbol and at least one full stop after it. Which entry is valid?

  1. d.mensah@registry
  2. d.mensah@@registry.gov
  3. d.mensah@registry.gov.uk
  4. d.mensah.registry.gov

Answer:

27. clerical-accuracy-s03-q07

Amounts must be entered in pounds and pence with two decimal places and no currency symbol. Which entry is correct?

  1. £45.60
  2. 45.6
  3. 45,60
  4. 45.60

Answer:

28. clerical-accuracy-s03-q08

A vehicle log requires mileage as a whole number with no separators and no decimal part. Which entry is acceptable?

  1. 12,480
  2. 12480
  3. 12 480
  4. 12480.0

Answer:

29. clerical-accuracy-s03-q09

A staff record requires initials as capital letters, each followed by a full stop: for example, A.B., with no spaces. Which entry follows the rule?

  1. RJ
  2. r.j.
  3. R.J.
  4. R.J

Answer:

30. clerical-accuracy-s03-q10

A case reference is built as YYYY/NN, where NN is a two-digit sequence number restarting each year. What is the reference for the ninth case opened in 2026?

  1. 2026/09
  2. 2026/9
  3. 09/2026
  4. 26/09

Answer:

Dates, times, and calendar consistency

Check dates and times against the calendar and against each other, using only the information each item supplies.

31. clerical-accuracy-s04-q01

A booking is dated 12 June and a note says the deposit was received 'ten days later'. The receipt is dated 22 June. Which statement is correct?

  1. The receipt is two days early.
  2. The receipt is one day late.
  3. There is not enough information to check.
  4. The receipt date agrees with the note.

Answer:

32. clerical-accuracy-s04-q02

A file records a start date of 28 February 2024 and states that the review falls exactly two days later. 2024 is a leap year. What is the review date?

  1. 2 March 2024
  2. 1 March 2024
  3. 29 February 2024
  4. 3 March 2024

Answer:

33. clerical-accuracy-s04-q03

One record logs an appointment as 14:45 and another logs the same appointment as 2:45 pm. Are the records consistent?

  1. Yes. They show the same time in different formats.
  2. No. The second record is twelve hours earlier.
  3. No. The second record is in the morning.
  4. There is not enough information to decide.

Answer:

34. clerical-accuracy-s04-q04

A visit begins at 09:50 and lasts 1 hour 35 minutes. What time does it end?

  1. 11:15
  2. 11:35
  3. 11:25
  4. 10:25

Answer:

35. clerical-accuracy-s04-q05

A record shows an invoice dated 31/09/2025. Why must this entry be queried?

  1. Because the year is written in full.
  2. Because the format is the wrong way round.
  3. Because invoices cannot be dated at a month end.
  4. Because September has only thirty days.

Answer:

36. clerical-accuracy-s04-q06

A log shows a shift starting at 22:30 and finishing at 06:15 the following day. How long was the shift?

  1. 7 hours 15 minutes
  2. 7 hours 45 minutes
  3. 8 hours 45 minutes
  4. 6 hours 45 minutes

Answer:

37. clerical-accuracy-s04-q07

Payment is due within 30 days of an invoice dated 15 April, and the account shows payment on 20 May. Which statement is correct?

  1. Payment was on time.
  2. Payment was 5 days early.
  3. Payment was 5 days late.
  4. Payment was 10 days late.

Answer:

38. clerical-accuracy-s04-q08

A diary records a weekly Wednesday meeting on 4 March, then 11 March, then 19 March. Which statement is correct?

  1. The third date breaks the weekly pattern. It should be 18 March.
  2. The second date breaks the pattern.
  3. All three dates fit the pattern.
  4. The first date breaks the pattern.

Answer:

39. clerical-accuracy-s04-q09

A record refers to the 'quarter ending 30 June' in a year whose quarters begin in January. Which three months does that quarter cover?

  1. May, June, and July
  2. April, May, and June
  3. March, April, and May
  4. June, July, and August

Answer:

40. clerical-accuracy-s04-q10

The same site visit is recorded as 05/03/2026 on a UK form using DD/MM/YYYY and as 03/05/2026 on a US form using MM/DD/YYYY. Which statement is correct?

  1. The two entries describe different dates.
  2. The UK entry describes 3 May 2026.
  3. There is not enough information to compare them.
  4. Both entries describe 5 March 2026.

Answer:

Name and address matching

Compare personal and address details across records and decide what genuinely differs, and what should happen next.

41. clerical-accuracy-s05-q01

Which of these pairs is an exact match?

  1. Aoife Duggan / Aoife Dugan
  2. Priya Ramanathan / Priya Ramanathan
  3. Marek Nowicki / Marek Nowiki
  4. Chloe Beaumont / Chloé Beaumont

Answer:

42. clerical-accuracy-s05-q02

The master record reads '48 Kingsmead Court'. Which copy matches it exactly?

  1. 48 Kingsmead Court
  2. 48 Kingsmeade Court
  3. 48 Kingsmead Courts
  4. 84 Kingsmead Court

Answer:

43. clerical-accuracy-s05-q03

Record A reads 'Dr Helena M. Achebe' and Record B reads 'Dr Helen M. Achebe'. What is the difference?

  1. The title differs.
  2. The middle initial differs.
  3. The first name differs by one letter.
  4. There is no difference.

Answer:

44. clerical-accuracy-s05-q04

Two address records read '7 Fenwick Street, Flat 2B' and '7 Fenwick Street, Flat 2D'. Which field should be queried?

  1. The house number
  2. The street name
  3. Both the house number and the street name
  4. The flat identifier

Answer:

45. clerical-accuracy-s05-q05

A supplier appears as 'Northgate Joinery Ltd' in one system and 'Northgate Joinery Limited' in another, with the same company registration number in both. What is the most defensible conclusion?

  1. They are very likely the same company, recorded with a different abbreviation of one word.
  2. They are certainly two different companies.
  3. The registration number in one record must be wrong.
  4. Nothing at all can be concluded.

Answer:

46. clerical-accuracy-s05-q06

The master record reads 'Elspeth Carmichael, 19 Trelawney Road'. Which copy matches it exactly?

  1. Elspeth Carmicheal, 19 Trelawney Road
  2. Elspeth Carmichael, 19 Trelawney Road
  3. Elspeth Carmichael, 19 Trelawny Road
  4. Elspeth Carmichael, 91 Trelawney Road

Answer:

47. clerical-accuracy-s05-q07

Record A gives 'Flat 4, 22 Beaumont Gardens, Leeds LS6 3QT' and Record B gives 'Flat 4, 22 Beaumont Gardens, Leeds LS6 3OT'. Which statement is correct?

  1. The two records match.
  2. The house number differs.
  3. The postcode differs by one look-alike character.
  4. The town differs.

Answer:

48. clerical-accuracy-s05-q08

Two customer records share the surname 'Ferreira' and the address '5 Halton Way', but one gives the first name as 'João' and the other as 'Joao'. What is the safest clerical action?

  1. Flag the pair as a possible duplicate for review before anything is changed.
  2. Delete the record without the accent.
  3. Merge the two records immediately without review.
  4. Treat them as two unrelated customers.

Answer:

49. clerical-accuracy-s05-q09

A delivery note reads 'Ms A. Whitcombe' and the invoice reads 'Ms A. Whitcomb'. How many characters must be added to the shorter surname to make it match the longer one?

  1. None
  2. Two
  3. Three
  4. One

Answer:

50. clerical-accuracy-s05-q10

A place name is recorded as 'Llanfairfechan' and a copy reads 'Llanfairfechen'. Where does the difference lie?

  1. In the first half of the name
  2. In the final syllable
  3. There is no difference
  4. In the capitalisation

Answer:

Reference codes and coding rules

Build and test codes strictly from the rule each item gives, including check digits and padding.

51. clerical-accuracy-s06-q01

A stock code is the first three letters of the item name in capitals followed by the shelf number written with two digits. What is the code for manila envelopes on shelf 7?

  1. MAN7
  2. MANILA07
  3. MAN07
  4. MAN70

Answer:

52. clerical-accuracy-s06-q02

A file code ends in a check digit equal to the sum of the four digits before it, and the rule applies only when that sum is below ten. For the digits 2, 3, 1, 2, what is the complete code?

  1. 2312-2
  2. 2312-4
  3. 2312-6
  4. 2312-8

Answer:

53. clerical-accuracy-s06-q03

Under the same rule, the final digit equals the sum of the four digits before it, which code is inconsistent?

  1. 4021-7
  2. 5130-8
  3. 2222-8
  4. 6001-7

Answer:

54. clerical-accuracy-s06-q04

A department code is the first letter of the department name followed by the number of staff, written without padding. Estates has 14 staff. What is the code?

  1. E14
  2. 14E
  3. ES14
  4. E014

Answer:

55. clerical-accuracy-s06-q05

Case references run YYYY-NNN, and the sequence number restarts at 001 each January. The final case of 2025 was 2025-236. What is the reference of the first case opened in January 2026?

  1. 2026-237
  2. 2025-237
  3. 2026-001
  4. 2026-236

Answer:

56. clerical-accuracy-s06-q06

A code must end with a letter that is not a vowel. Which code satisfies the rule?

  1. 4471-A
  2. 8820-E
  3. 3095-U
  4. 7712-K

Answer:

57. clerical-accuracy-s06-q07

A batch code is the two-digit year, then the two-digit month, then a two-letter site code, with no separators. What is the batch code for March 2026 at site HW?

  1. 2603HW
  2. 0326HW
  3. HW2603
  4. 260 3HW

Answer:

58. clerical-accuracy-s06-q08

House rules state that every reference contains exactly ten characters, counting hyphens. Which reference should be queried?

  1. RTG-4471-8
  2. PQ-51120-77
  3. KLM-3390-2
  4. ZDN-6612-4

Answer:

59. clerical-accuracy-s06-q09

A room code is the floor number followed by the room number written with two digits, so room 4 on floor 12 is coded 1204. What is the code for room 30 on floor 2?

  1. 302
  2. 0230
  3. 2030
  4. 230

Answer:

60. clerical-accuracy-s06-q10

A supplier code is the first two letters of the town followed by the last two digits of the year of registration. What is the code for a supplier in Falmouth registered in 2019?

  1. FA20
  2. FL19
  3. FA19
  4. 19FA

Answer:

Invoice and ledger checking

Verify totals, balances, and line values against the figures supplied. Every item is self-contained.

61. clerical-accuracy-s07-q01

An invoice lists three lines (£24.50, £13.75, and £8.20) with a stated total of £46.45. Is the total correct?

  1. Yes: the stated total matches the sum of the lines.
  2. No. The total is £1.00 too high.
  3. No. The total is £0.45 too low.
  4. There is not enough information to check.

Answer:

62. clerical-accuracy-s07-q02

A ledger line shows 12 units at £6.40 each with a line total of £78.80. What is the error?

  1. The line total is understated by £2.00.
  2. The line total is correct.
  3. The line total is overstated by £2.00.
  4. The unit price should be £6.57.

Answer:

63. clerical-accuracy-s07-q03

A purchase order lists 5 boxes at £11.20 each and 3 boxes at £7.50 each. What should the order total be?

  1. £77.50
  2. £78.50
  3. £79.00
  4. £81.00

Answer:

64. clerical-accuracy-s07-q04

A cash sheet starts from a zero balance and records receipts of £120, £85, and £64 and payments of £45 and £30, giving a stated closing balance of £194. Is the sheet right?

  1. No. The balance should be £184.
  2. No. The balance should be £269.
  3. No. Receipts and payments have been added together.
  4. Yes: the closing balance agrees with the entries.

Answer:

65. clerical-accuracy-s07-q05

An invoice subtotal of £250.00 carries a 10% discount, and delivery of £7.50 is added after the discount. What is the amount due?

  1. £225.00
  2. £232.50
  3. £242.50
  4. £257.50

Answer:

66. clerical-accuracy-s07-q06

A timesheet records 7.5 hours on each of four days and 4 hours on a fifth, with a stated total of 34 hours. What should the total be?

  1. 34 hours. The stated total is correct.
  2. 33.5 hours
  3. 35.5 hours
  4. 37.5 hours

Answer:

67. clerical-accuracy-s07-q07

A difference between two totals that divides exactly by 9 often signals a transposition. Two clerks total the same column as £4,318.00 and £4,138.00. What does the difference suggest?

  1. A difference of £180, which does not divide by 9
  2. A difference of £200, which divides by 9
  3. A difference of £180, which divides by 9 and fits a transposition
  4. A difference of £220, which does not divide by 9

Answer:

68. clerical-accuracy-s07-q08

A stock sheet shows an opening count of 340, deliveries of 125, and issues of 168. What should the closing count be?

  1. 283
  2. 297
  3. 307
  4. 313

Answer:

69. clerical-accuracy-s07-q09

An expenses claim states a total of £143.20 against lines of £52.40, £38.90, and £51.90. What is the discrepancy?

  1. The claim is overstated by £1.00.
  2. The claim is understated by £1.00.
  3. The claim is overstated by £10.00.
  4. There is no discrepancy. The lines add to the stated total.

Answer:

70. clerical-accuracy-s07-q10

A pro-forma shows 24 items at £3.75 each, less a fixed handling credit of £5.00. What is the amount payable?

  1. £85.00
  2. £90.00
  3. £95.00
  4. £80.00

Answer:

Cross-referencing lists and tables

Read a small table or list carefully and carry the right value across into the answer.

71. clerical-accuracy-s08-q01

A price list reads: A12 £4.20; A13 £6.75; A14 £5.10; A15 £7.40. An order line reads 'A14 × 3'. What is the value of the line?

  1. £12.60
  2. £20.25
  3. £22.20
  4. £15.30

Answer:

72. clerical-accuracy-s08-q02

A room list reads: Ashby 2.04; Brandt 2.11; Coyle 3.02; Dunn 3.10. The digit before the point gives the floor. Which floor should a visitor asking for Coyle be directed to?

  1. Floor 1
  2. Floor 2
  3. Floor 3
  4. It cannot be determined.

Answer:

73. clerical-accuracy-s08-q03

Two lists should hold the same names. List 1: Ahmed, Bailey, Cortez, Dorsey. List 2: Ahmed, Bailey, Dorsey. Which name is missing from the second list?

  1. Cortez
  2. Bailey
  3. Dorsey
  4. None. The lists agree.

Answer:

74. clerical-accuracy-s08-q04

A rota reads: Monday Nadia; Tuesday Owen; Wednesday Nadia; Thursday Priya; Friday Owen. How many shifts does Nadia work?

  1. 1
  2. 2
  3. 3
  4. 4

Answer:

75. clerical-accuracy-s08-q05

A code table maps 1 to Approved, 2 to Pending, 3 to Returned, and 4 to Withdrawn. A record carries status 3 with the written note 'awaiting signature'. Which statement is correct?

  1. The record is internally consistent.
  2. The status code should certainly be 1.
  3. The status code should certainly be 4.
  4. The status code and the written note disagree and should be queried.

Answer:

76. clerical-accuracy-s08-q06

An extension list reads: Finance 2140; Estates 2154; Payroll 2145; Records 2451. A message asks for extension 2145. Which team is that?

  1. Finance
  2. Estates
  3. Payroll
  4. Records

Answer:

77. clerical-accuracy-s08-q07

A delivery schedule reads: Route A on Tuesday and Friday; Route B on Monday and Thursday; Route C on Wednesday. A parcel is booked on Route B for Thursday. Is the booking consistent with the schedule?

  1. No. Route B runs on Tuesday.
  2. Yes. Thursday is one of the days listed for Route B.
  3. No, only Route C runs on Thursday.
  4. There is not enough information to decide.

Answer:

78. clerical-accuracy-s08-q08

A fee table reads: under 5 items, £2.00; 5 to 9 items, £3.50; 10 or more items, £5.00. A request covers 9 items. What is the fee?

  1. £3.50
  2. £2.00
  3. £5.00
  4. £8.50

Answer:

79. clerical-accuracy-s08-q09

Sheet 1 lists 3011, 3014, 3019, 3041, 3044, 3049. Sheet 2 lists 3011, 3014, 3019, 3041, 3044, 3094. Which number appears on Sheet 2 but not on Sheet 1?

  1. 3041
  2. 3049
  3. 3094
  4. 3044

Answer:

80. clerical-accuracy-s08-q10

A supplier table gives payment terms of 14 days for Bevan & Co, 30 days for Cadogan Supplies, and 7 days for Delrose Ltd. An invoice from Delrose Ltd is dated 3 August. When is payment due?

  1. 17 August
  2. 2 September
  3. 3 August
  4. 10 August

Answer:

Proofreading business correspondence

Check short pieces of business writing for spelling, punctuation, agreement, and internal sense.

81. clerical-accuracy-s09-q01

Which sentence is free of spelling errors?

  1. Please aknowledge receipt of the enclosed forms.
  2. Please acknowledge receipt of the enclosed forms.
  3. Please acknowlege receipt of the enclosed forms.
  4. Please acknowledege receipt of the enclosed forms.

Answer:

82. clerical-accuracy-s09-q02

Which sentence uses standard British spelling and contains no typing errors?

  1. The team will analyze the returns.
  2. The team will analyse the retruns.
  3. The team will analize the returns.
  4. The team will analyse the returns.

Answer:

83. clerical-accuracy-s09-q03

One claimant is referred to. Which sentence uses the apostrophe correctly?

  1. The claimant's documents were returned in March.
  2. The claimants documents were returned in March.
  3. The claimants' document's were returned in March.
  4. The claimant's document's were returned in March.

Answer:

84. clerical-accuracy-s09-q04

Which sentence has correct subject-verb agreement?

  1. The list of outstanding items are attached.
  2. The list of outstanding items were attached.
  3. The list of outstanding items is attached.
  4. The lists of outstanding items is attached.

Answer:

85. clerical-accuracy-s09-q05

House style places a comma after every element of an address except the element immediately before the postcode. Which version of 'Unit 6 Kelvin Way Rotherham S60 1AB' follows that style?

  1. Unit 6 Kelvin Way, Rotherham S60 1AB
  2. Unit 6, Kelvin Way Rotherham, S60 1AB
  3. Unit 6 Kelvin Way Rotherham, S60 1AB
  4. Unit 6, Kelvin Way, Rotherham S60 1AB

Answer:

86. clerical-accuracy-s09-q06

Which sentence contains a doubled word?

  1. We have received the the signed agreement.
  2. We have received the signed agreement.
  3. We have received your signed agreement.
  4. We have received both signed agreements.

Answer:

87. clerical-accuracy-s09-q07

Which sentence uses 'their', 'there', and 'they're' correctly?

  1. Their are three forms in the file that they're clerk signed.
  2. They're sending their forms; the file is over there.
  3. There sending they're forms; the file is over their.
  4. Their sending there forms; the file is over they're.

Answer:

88. clerical-accuracy-s09-q08

Which sentence is internally consistent about the numbers it states?

  1. The pack contains five forms: two applications and two declarations.
  2. The pack contains four forms: two applications and three declarations.
  3. The pack contains five forms: three applications and two declarations.
  4. The pack contains six forms: three applications and two declarations.

Answer:

89. clerical-accuracy-s09-q09

Which sentence is correctly capitalised for a formal letter?

  1. I have enclosed the March invoice for your records.
  2. I have Enclosed the March Invoice for your Records.
  3. i have enclosed the march invoice for your records.
  4. I Have enclosed the March invoice for your records.

Answer:

90. clerical-accuracy-s09-q10

Which sentence attaches its opening phrase to the right subject?

  1. Having checked the totals, the invoice was approved by the clerk.
  2. Checked by the clerk, the totals approved the invoice.
  3. The invoice, having checked the totals, was approved.
  4. Having checked the totals, the clerk approved the invoice.

Answer:

Multi-field record auditing

Each record must satisfy several rules at once. Find the field that fails, or confirm that none does.

91. clerical-accuracy-s10-q01

A record reads: reference BT-2025-014; opened 14/03/2026; closed 20/03/2026; fee £30.00. House rules state that the year in the reference must match the year the case opened, and that a closing date must not precede the opening date. Which field breaks a rule?

  1. The opening date
  2. The closing date
  3. The reference
  4. No field breaks a rule.

Answer:

92. clerical-accuracy-s10-q02

A record reads: name 'A. Farrow'; date of birth 30/02/1988; postcode 'NE3 4LP'. Which entry cannot be valid on its own terms?

  1. The name
  2. The date of birth
  3. The postcode
  4. All three entries are valid.

Answer:

93. clerical-accuracy-s10-q03

An order line reads: 6 units at £14.50 each; line total £87.00; delivery date 31/06/2026. Which statement is correct?

  1. The line total is wrong and the date is valid.
  2. Both the line total and the date are wrong.
  3. Both the line total and the date are correct.
  4. The line total is correct but the date cannot exist.

Answer:

94. clerical-accuracy-s10-q04

A membership record reads: joined 12 January 2024; renewed every 12 months; last renewal 12 January 2026; status 'lapsed'. Membership runs for 12 months from the last renewal, and today is 31 July 2026. Which statement is correct?

  1. The status is inconsistent. The membership should still be current.
  2. The status is correct.
  3. The joining date must be wrong.
  4. There is not enough information to decide.

Answer:

95. clerical-accuracy-s10-q05

A record reads: invoice 4471 dated 02/05/2026; terms 30 days; payment received 05/06/2026; marked 'paid on time'. Which statement is correct?

  1. The record is correct as marked.
  2. Payment arrived three days early.
  3. The 'paid on time' marking is wrong. Payment arrived after the due date.
  4. The payment terms should read 60 days.

Answer:

96. clerical-accuracy-s10-q06

A staff record reads: start date 01/09/2025; probation 6 months; probation end 01/02/2026; review booked 15/02/2026. Which field is inconsistent?

  1. The start date
  2. The probation end date
  3. The review date
  4. Nothing is inconsistent.

Answer:

97. clerical-accuracy-s10-q07

A goods-received note reads: 12 cartons ordered; 12 delivered; 2 damaged; 12 accepted. House rules state that damaged cartons are set aside and never counted as accepted. Which statement is correct?

  1. The accepted quantity disagrees with the damage recorded.
  2. The delivered quantity must be wrong.
  3. The ordered quantity must be wrong.
  4. The note is internally consistent.

Answer:

98. clerical-accuracy-s10-q08

A record reads: total £240.00; deposit £60.00; balance £190.00; balance payable in 2 instalments of £95.00. Which statement is correct?

  1. Every figure on the record agrees.
  2. The deposit has been recorded incorrectly.
  3. The instalments are wrong but the balance is right.
  4. The balance does not agree with the total less the deposit.

Answer:

99. clerical-accuracy-s10-q09

A file summary reads: 3 documents listed; 4 documents attached; checklist signed 'all documents present'. What is the safest next step?

  1. Sign the file off as complete.
  2. Query the difference between the listed and attached counts before signing off.
  3. Remove the extra document from the file.
  4. Amend the checklist to read four documents.

Answer:

100. clerical-accuracy-s10-q10

A record reads: applicant 'R. Nkemelu'; reference APP-2026-07; submitted 07/07/2026; decision due within 20 working days; decision recorded 03/08/2026; marked 'within target'. Assume a Monday-to-Friday working week with no public holidays, and note that 7 July 2026 is a Tuesday. Which statement is correct?

  1. The decision was one working day late.
  2. The reference is inconsistent with the submission date.
  3. The 'within target' marking is supported: 3 August falls inside 20 working days.
  4. There is not enough information to check the target.

Answer: